Job Summary

This position is responsibility for facilitating the Quality Department activities and procedures for sampling and approval of in-process sampling and monitoring during production and finished goods to ensure product quality.

Job Responsibilities

•Investigate customer complaints regarding product quality, nonconforming materials, and help determine corrective actions.

•Drafts and executes stability testing protocols for new and existing products.

•Provides summaries and conducts reporting for parts and equipment.

•Train laboratory and quality personnel to understand equipment and methodologies and ensure they follow protocols appropriately.

•Develops and updates methods and procedures for monitoring work activities, such as preparation of records, progress reports, etc., in order to inform management of current status.

•Ensure that test methods used are current.

•Reviews/approves protocols, writes technical reports and procedures.

•Provides a summary upon completion of all projects.

•Document protocols an maintain manufacturing, laboratory, and customer files regarding protocol testing.

•Supports daily QA/QC activities to meet company needs.

•Maintain records and samples in an organized manner to allow ease of retrieval.

•Oversees the completion of product baseline information for projects assigned including lab testing results and qualification test plans, manufacturing or distribution reviews, production design specifications, and adherence to product development timelines.

•Supervise of test lab staff.

•Directly supervises employees in the Quality department. Carries out supervisory responsibilities including: planning, assigning, and directing work.

Qualifications

•Five years of experience in Quality

•Bachelor’s degree in Science/Engineering preferred