The Role
Provides quality engineering support in an automotive manufacturing environment, managing customer, supplier, and internal quality issues. Leads corrective actions, root cause analysis, customer complaint investigations, return material analysis, KPI reporting, quality system improvements, and continuous improvement initiatives. Supports product development, process engineering, lab testing, regulatory compliance, and customer communications while applying automotive quality standards and tools including IATF 16949, APQP, PPAP, SPC, and 8D.
Summary Generated by Built In
We are CURRENTLY seeking a Quality Engineer to join our growing team!
What does a typical day look like? I'm glad you asked!
You will provide CGT with the required support to maximize customer satisfaction while driving a continuous improvement philosophy to meet our internal key performance indicators within an ISO TS-16949 / IATF 16949 environment. Serve as a liaison for problem solving between the customer, manufacturing teams and suppliers to ensure quality throughout the supply chain.
Key Responsibilities
You will:
- Provide hands on support with the planning and implementation of systems that will improve or enhance the Quality Management System.
- Manage quality related issues within the Manufacturing team (i.e. internal, supplier, customer PPM’s and customer warranty).
- Provide field support, as required, and conduct “return material analysis” to assess the root cause of customer complaints / quality issues and give direction on appropriate corrective action implementation and reporting
- Work collectively with and support Process Engineering and Product Development Teams in the planning, evaluation, and analysis of the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
- Have effective oral and documented communication with customers
- Lead Corrective Action process and generate reports for customers and internal concerns.
- Lead initiatives aimed to improve customer satisfaction and reduce cost of poor quality.
- Monitor and report on Key Performance Indicators in support for periodic reports to upper management.
- Support Product Development team with the approval of new or enhanced products for our customers.
- As necessary, coordinate lab testing on required product
- Support in maintaining a workplace culture and environment that adheres to the company’s core values and vision while ensuring compliance with appropriate legislation and regulations.
- Other duties as assigned
Skills, Knowledge & Expertise
What You Offer Us:
- Bachelor’s degree in Quality, Engineering, or equivalent.
- Working knowledge of SPC for fast pace manufacturing environment.
- Minimum Three (3) years of experience in a medium to large automotive, chemical, textile, or other fast paced high volume manufacturing environment.
- Minimum Three (3) years of professional experience in a Quality Assurance Engineer role for a medium to large automotive, manufacturing environment, utilizing TS16949 Quality Management System.
- Have automotive-supplier experience as a Quality Engineer with a proven track record, utilizing PPAP, APQP, 8Ds, TS 16949. Must be intimately skilled in automotive quality systems, customers and processes.
- Strong Knowledge of all aspects of automotive quality from APQP launch to customer contact.
- Strong knowledge in Root Cause Analysis
Brownie Points for:
- Working knowledge of Six Sigma
- CQE or CQM from ASQ or equivalent
- Bilingual – English and Spanish
Benefits
What We Offer You:
- A FUN, collaborative culture!
- Medical
- Dental
- Vision
- Life Insurance
- Pet Insurance
- Paid Time Off
- Work-Life Balance
- 401(k) Matching
- Paid Holidays
If you think you are our new Quality Engineer - Please Apply Now! We are looking for you!
About
CGT - Canadian General Tower - is the newest premier employer in New Braunfels with a rich history as the world leading producer of coated fabrics and films for automotive and industrial applications! For over a century, we have invested in talented people who are dedicated to implementing the highest levels of technology and innovation. Today, our employees focus on our commitment to consistently deliver performance and first class quality automotive, pool, pond, containment, roofing, and decking products. Our newest location, in New Braunfels, TX will focus on the automotive industry. This is a very unique and exciting opportunity to start on the ground floor with an amazing new multi-million dollar facility, all new equipment, and an ideal location!
Skills Required
- Bachelor's degree in Quality, Engineering, or equivalent
- Working knowledge of Statistical Process Control (SPC) in a fast-paced manufacturing environment
- At least three years of experience in a medium-to-large automotive, chemical, textile, or other high-volume manufacturing environment
- At least three years of professional experience as a Quality Assurance Engineer in an automotive or manufacturing environment using the TS 16949 Quality Management System
- Automotive supplier experience as a Quality Engineer using PPAP, APQP, 8D, and TS 16949
- Strong knowledge of automotive quality processes from APQP launch through customer contact
- Strong knowledge of root cause analysis
- Working knowledge of Six Sigma
- CQE or CQM certification from ASQ or equivalent
- Bilingual English and Spanish
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
CGT (Canadian General-Tower) develops and manufactures polymeric coated fabrics, films and custom thermoplastic sheeting for customers worldwide. Its materials support automotive interiors and industrial uses, as well as pool, pond and containment applications, roofing and decking. The company combines proprietary finishing processes with engineering, design and scalable production to create surfaces focused on performance, quality and sensory appeal, serving diverse markets from facilities in several countries.
.png)
