JOB SUMMARY:
The Quality Engineer works with the Quality, Production, Engineering, Customer Service and Purchasing teams to plan and carry out the quality activities necessary for Sur-Seal to maintain efficient and high-quality production. The Quality Engineer is involved with all aspects of quality, including new product development, in-house process quality, supplier quality and customer quality. Problem solving is a major function performed by the QE, including root cause investigation, countermeasure development and implementation and communication of RCCA results to interested parties. The QE also represents Sur-Seal in customer and ISO audits, supporting the efforts of the Director of Quality.
JOB DUTIES AND RESPONSIBILITIES:
- Analysis
o Perform root cause analysis, and develop and implement countermeasures for internal, supplier and customer quality issues.
o Participate in capability studies, certification reviews, internal audits and SPC studies.
o Understand ISO 9001 & 13485 requirements, and assist with third party audits.
o Investigate audit-related findings and coordinate activities to resolve issues.
o Development PPAP documentation, including process flow diagrams, control plans, PFMEA’s and other quality control documents.
o Support and administer the new product development process.
o Interpret and read blueprints, using metrology instruments (micrometers, calipers, etc.).
- Inspection
o Develop plans for inspection, testing and other evaluations of incoming goods.
o Provide instruction to, and support the activities of, the quality inspection team.
o Review/analyze inspection results, and oversee the disposition of suspect items with affected suppliers and customers.
o Other duties as assigned by the Director of Quality.
- Communication
o Effectively communicate with customers to ensure all product and quality system requirements are met.
o Effectively communicate Sur-Seal requirements to suppliers, and lead supplier quality problem resolution.
o Establish and grow effective relationships with all areas within Sur-Seal.
QualificationsEDUCATION AND EXPERIENCE:
· Bachelor’s degree preferred, but a combination of technical training, work experience and other certifications will be considered.
· Two years of experience in a manufacturing environment, quality experience preferred.
KNOWLEDGE AND SKILLS:
· Computer skills, and working knowledge of MS Office Suite.
o Strong verbal and written communication skills.
o Strong interpersonal skills with the ability to resolve conflicting interests and reach consensus.
Skills Required
- Two years of experience in a manufacturing environment
- Quality experience
- Bachelor's degree (preferred; technical training and experience considered)
- Working knowledge of MS Office Suite and general computer skills
- Strong verbal and written communication skills
- Strong interpersonal skills and ability to resolve conflicts
- Understanding of ISO 9001 and ISO 13485 requirements and support for audits
- Experience developing PPAP documentation, process flow diagrams, control plans, and PFMEA
- Experience with SPC studies and capability analysis
- Ability to read blueprints and use metrology instruments (micrometers, calipers)
What We Do
Sur-Seal goes the extra mile to solve the toughest challenges around the world of sealing for OEMs in Lighting, Electronics, Medical and HVAC. You may not know our products, but you certainly know the products that ours go in such as home heating systems, hospital beds, roadside lighting, and more. From initial design concepts to prototyping to small batches to full scale production, Sur-Seal provides end-to-end engineering and manufacturing services to our customers.
