Quality Engineer

SUMMARY:

The Quality Engineer assists the Quality Manager with the Quality System at Fehrer. The engineer carries out a responsive quality effort to process customer orders and help Fehrer exceed customer expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides coordination of quality procedures, instructions, specifications and standards to ensure conformance to ISO 9000 / IATF 16949 (latest review), TISAX and customer specifications.
• Develop new ways to better satisfy customer needs (new/different equipment, alternative work methods, improved quality/service, etc.)
• Provides periodic quality summary reports for Management Review
• Educates/trains employees on quality and continuous improvement concepts
• Assists with technical writing projects concerning quality and production procedures
• Responsible to for the administration of the Customer Quality Problem solving system and Customer Satisfaction reports (Score Cards), quality notification pertinent response to Customers.
• Procures and received approvals from Customer for internal deviation and assure the proper identification of the product.
• Interfaces with other departments within the Company and Suppliers in Quality related issues.
• Analyzes return goods and provide recommendations as need it.
• Provide pertinent RMA’s (Return Material Authorization) for nonconforming product to be return from Customers including disposition of obsolete material.
• Successful oversight of quality rework process.
• Investigate the root cause of manufacturing issues, problem solve, and implement corrective actions.
• Ensures immediate containment activities when Customer Complaint it’s been communicated.
• Provide immediate communication to Plant of complete and clear for quality alerts.
• Provide the pertinent information to Customers to answer inquires, concerns and complaints.
• Educates/trains and administrate Liaison at Customer Location
• Have ability to delegate, hold quality staff accountable and communicate expectations
• Follow all safety protocols and guidelines established by the company. Encourage safe practices and a safety-first mindset among coworkers.
• Additional duties as needed and assigned

SUPERVISORY RESPONSIBILITIES:

Leads and supervises the Inspectors and Packing team and serves as the management representative for quality related matters. 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of statistical concepts, quality inspection methods, inspection equipment.
• Ability to interpret blueprints, specifications, and schematics
• ISO 9000 / IATF 16949 knowledge and standards
• Strong organizational, interpersonal, leadership, written communication, and computer skills.
• Effective interpersonal and written communication skills
• Able to work in a fast-paced environment and multi-task effectively.
• Excellent organizational and prioritization skills
• Proficient in Microsoft Office (Word, Excel, and PowerPoint)

EDUCATION AND/OR EXPERIENCE:

Employee must have working knowledge of quality processes in manufacturing environment. The individual will be responsible for leading customer portals, overseeing the continuous improvement of the manufacturing process and executing long term strategic plans. Must be self-motivated and possess well developed leadership skills.

• 3-5 years’ experience in Quality related field (Automotive Preferred)
• Associates Degree in quality related field required

LANGUAGE SKILLS:

Ability to read, analyze, and interpret basic instructions and required documents.  Has the ability to respond and communicate complicated instruction and basic directions.

MATHEMATICAL SKILLS:

Ability to comprehend and apply principles of basic mathematics.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; talk or hear; and taste or smell.  The employee is required to stand, walk, lift, and sit.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

Normal amount of sitting and standing, above average mobility to move around an office and plant environment, able to conduct normal amount of work on a computer.