Project Role Description : Ensure solution quality by executing manual tests against defined requirements, user stories, and expected behavior. Design test cases, identify and document defects, and collaborate with delivery teams to ensure reliable, user-ready releases.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Quality Engineer focusing on manual testing, a typical day involves ensuring the overall quality of solutions by carefully executing tests aligned with defined requirements and user stories. This role includes designing detailed test cases, meticulously identifying and documenting any discrepancies or defects, and working closely with various delivery teams. The goal is to support the release of reliable and user-ready products by maintaining clear communication and collaboration throughout the development lifecycle. Attention to detail and a proactive approach to problem-solving are essential to uphold high standards of quality in every release.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve testing processes and methodologies to enhance product quality.
- Mentor junior team members to develop their testing skills and understanding of quality assurance practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Strong knowledge of manual testing techniques and best practices.
- Experience in designing comprehensive test cases based on user stories and requirements.
- Ability to identify, document, and track defects effectively using issue tracking tools.
- Excellent collaboration skills to work with cross-functional teams including developers and product owners.
- Familiarity with quality assurance processes and release management.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Proficiency in ServiceNow.
- Minimum 5 years of ServiceNow experience.
- Strong knowledge of manual testing techniques and best practices.
- Experience designing comprehensive test cases based on user stories and requirements.
- Ability to identify, document, and track defects using issue tracking tools.
- Excellent collaboration skills with cross-functional teams including developers and product owners.
- Familiarity with quality assurance processes and release management.
- Experience as an SME and ability to lead and make team decisions.
- 15 years of full-time education.
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
