Quality Engineer, Senior

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Senior Supplier Development Engineer role focuses on the management of Joint Design Manufacturer (JDM) and Electronics Manufacturing Services (EMS) suppliers. The candidate should possess a strong background in printer manufacturing or similar product industries, with expertise in process engineering and robust quality management skills. This position requires the ability to work independently and efficiently to complete assigned tasks while ensuring supplier performance and alignment with organizational standards.

• Lead Quality system audit and Lean Six Sigma audit and drive continuous improvement

• NPI qualification: Drive cross functional activities in the supply chain for new product quality and manufacturing readiness, by means of PPAP, CTQ, lean, and process sign off procedure

• JDM/EMS/ODM/component supplier management, covering end to end manufacturing quality management and tier 2 component quality management

• Supplier quality scorecard maintenance and drive for supplier continuous improvement with systematic approach

• Drive sustaining project technical operational issues including material, process, fixtures, equipment and etc.

• Lead critical issue triage meeting across global Zebra operation team

• Drive for CTQ (Critical to Quality)/I4.0 implementation at supplier site to standardize and optimize process through FMEA/Control Plan/MSA/CPK/SPC/Error Proofing

• Utilize DOE, FMEA and other industry standard tools to proactively identify and address process risks and optimize process parameters

• Cost saving through lean six sigma projects

• Coordinate communication with supplier and internal cross function team for supplier PCN review and approval

• Have the knowledge of existing technology on product roadmap and production.

• Key player to contribute to lesson learned database, like TDM, BPM, and etc.

• Serve as organization spokesperson on specialized projects or programs

• In addition to the responsibilities outlined in the SDE job description, it is preferred that the candidate possesses in-depth knowledge of manufacturing processes specific to printer production. Proficiency in problem-solving methodologies such as 8D and Six Sigma is essential for effectively identifying and resolving supplier quality issues. Furthermore, the candidate should have the capability to perform detailed investigations into problems related to material defects and assembly errors.

• Bachelor’s degree preferred
  5 -7 years work experience
  Education and training in quality disciplines is required
• Problem solving and analytical ability
• Full knowledge of job related policies and procedures as well as corporate policies and procedures
• Six Sigma training or similar certification / training preferred
• Strong computer skills
• Effective communication and collaboration skills

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.