- Thorough knowledge of the quality system and apply it daily
- Provide technical liaison services between manufacturing and quality on all matters relating to quality systems, procedures, direction, processes, including Quality Assurance implementation and Maintenance.
- Responsible for activities related to the identification, tracking and resolving of all quality problems.
- Provide technical liaison and consultation services for Manufacturing, Engineering, Sales and Purchasing to assure effective communication, coordination and interaction.
- Evaluate and develop quality requirements and maintain world class technological advancements.
- Evaluate engineering designs to assure that the engineering direction is capable of assuring first time capability with superior part quality.
- Responsible for APQP.
- Organize and direct interaction of all customer complaints. Skill and ability to navigate through customer portals.
- Review prints and specifications to ensure quality reliability requirements. Track engineering changes through the system (ECN).
- Review and evaluate Control Plans Failure Mode and Effect Analysis, acceptance sampling, etc. (DCP)
- Provide Manufacturing and/or Engineering with Metrology information.
- Provide Quality Assurance personnel with assistance and training to ensure acceptable quality performance.
- As required, train quality and manufacturing personnel on use of new and existing equipment.
- Provide capability studies and process potential studies (Cp, Cpk, Minitab).
- Provide a direct link with company management and coordinate for quality problem resolutions.
- Participate in all customer, external / internal quality audits.
- Review all safety and critical characteristics with engineering to reach mutual agreement on specifications.
- Keen interest in product knowledge; know what we make.
- Lead the inspectors and technicians with the quality supervisor in performing annual capability studies.
- Lead technical customer support and service for the assigned accounts.
- Lead customer problem solving efforts for the area assigned.
- Develop IATF cascading documents (process flow, FMEA, Control plans, check sheets, etc.) (DCP).
- Support quality hold area, disposition non-conforming material.
- Follow-up with customers on product trials and corrective actions.
- Use SPC – Statistical Process Control to communicate and monitor dimensional variation
- Lead prototype efforts in area to assure customer requirements are met, pre-production orders (PPPS).
- Develop and lead PPAPs on new and modified products.
- Assist quality manager to develop and implement and maintain the Quality System.
Monitor and assist manufacturing in process control and development.
To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90
If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.
Skills Required
- Thorough knowledge of the quality system and daily application
- Provide technical liaison between manufacturing and quality on systems, procedures, and processes
- Identify, track, and resolve quality problems
- Experience with APQP and leading APQP activities
- Organize and manage customer complaints and navigate customer portals
- Review prints/specifications and manage engineering changes (ECN)
- Develop and review Control Plans, FMEAs, acceptance sampling (DCP)
- Provide metrology information and perform capability studies (Cp, Cpk) using Minitab
- Train quality and manufacturing personnel on equipment and QA practices
- Lead inspectors/technicians in capability studies and quality activities
- Lead PPAPs and prototype/pre-production (PPPS) efforts to meet customer requirements
- Participate in customer, internal and external quality audits
- Develop IATF cascading documents (process flow, FMEA, control plans, check sheets)
- Support quality hold area and disposition of non-conforming material
- Use Statistical Process Control (SPC) to monitor dimensional variation
What We Do
Multimatic Inc. is a privately held Canadian global automotive supplier providing engineered components, vehicle systems, complete vehicles, and engineering services to original-equipment manufacturers worldwide. Its manufacturing expertise spans suspension systems, composites, mechanisms, and structures, while its engineering activities include automotive electronics integration and software engineering. The company operates manufacturing divisions and engineering facilities across North America, Europe, and Asia in support of global vehicle production.
