Quality Engineer II

Posted 6 Hours Ago
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Alajuela, Alajuela, CRI
In-Office
Junior
Hardware • Healthtech • Manufacturing
The Role
Provides customer- and factory-facing quality engineering support for medical device micro-manufacturing. Responsibilities include resolving complaints and corrective actions, developing validation protocols, quality plans, PFMEAs, procedures, and metrology equipment, conducting Gage R&R studies, analyzing production data, supporting process troubleshooting and optimization, and ensuring ISO 13485 and 21 CFR 820 compliance.
Summary Generated by Built In
Overview

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.


The Quality Engineer provides customer and factory facing quality support. The position includes managing the interface between Resonetics, its customers and suppliers quality organization, assisting with transition and sustaining of laser manufacturing processes, and support for our quality management system. The Quality Engineer position uses Quality Engineering techniques including: Problem solving using Lean Six Sigma methodology, Process Validations and Verifications, Process Development and optimization, Gage R&R, and reducing dependence on inspection along with ISO 13485 and/or 21CFR820 compliance.


Join Resonetics and be part of a team that’s redefining medical device manufacturing. If you’re passionate about innovation and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities
  • Liaising with customer quality personnel to resolve issues and Customer Complaints
  • Monitoring and disseminating customer quality report cards
  • Generating process deviations, Customer Change Notices, validation protocols & reports.
  • Assisting with troubleshooting of production processes Assisting with the PDP process
  • Leading development of metrology equipment
  • Developing and maintaining quality/control plans
  • Developing PFMECAs
  • Conducting Gage R&R studies
  • Resolving Corrective and Preventive Actions
  • Developing Quality Procedures and conducting training to all personnel as appropriate
  • Approving Nonconformance disposition
  • Analyzing production and validation data
  • Working on continual improvement and process assessment projects as assigned
Required Qualifications
  • Minimum 2 years experience in a Quality Engineering role in a regulated and/or start-up company, or equivalent engineering experience
  • Demonstrated technical writing and communication skills. Working knowledge of Statistical software and/or Minitab Bachelor's degree or equivalent experience
Preferred Qualifications
  • CQE and/or Six Sigma Green or Black belt
  • BS degree; Physics, Optics, Mechanical, Chemical, Plastics
Physical Demands
  • Light office work only; position may include up to 10% domestic and international travel

Skills Required

  • Minimum 2 years of experience in a Quality Engineering role in a regulated or start-up company, or equivalent engineering experience
  • Technical writing and communication skills
  • Working knowledge of statistical software and/or Minitab
  • Bachelor's degree or equivalent experience
  • CQE certification and/or Six Sigma Green or Black Belt
  • Bachelor of Science degree in Physics, Optics, Mechanical, Chemical, or Plastics
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The Company
2,600 Employees
Year Founded: 1987

What We Do

Resonetics is a medical device contract development and manufacturing organization serving MedTech partners. Founded in Nashua, New Hampshire, it provides advanced engineering, prototyping, product development, micromanufacturing, sensor technologies, and value-added manufacturing. Its integrated services support medical-device innovation from ideation through commercialization, helping customers develop precise, scalable solutions and accelerate time to market. Its processes are designed for the precision and reliability required by life-critical medical devices.

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