What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.
Job Responsibilities:
En Magna Mirrors España nos encontramos en búsqueda de un perfil de Calidad Cliente con Inglés. La misión principal del puesto es ser responsable de gestionar y liderar las reclamaciones de cliente y sus costes relacionados, tanto en serie como en garantías. Asimismo, trabajará en el equipo de proyectos para asegurar desde calidad el correcto lanzamiento de los nuevos productos y gestión del PPAP.
Sus tareas:
Seguimiento y liderazgo del análisis de las reclamaciones de cliente con un equipo multidisciplinar (asegurar contención, 8D, revisión AMFE, etc...)
Comunicación fluida con cliente vía email, teléfono, y visitas presenciales.
Rellenar y gestionar las actividades de calidad en los cambios de proceso o producto que puedan producirse.
Revisión y validación de facturas de cliente
Trabajo en equipo para dar y recibir feedback continuo de las líneas de producción.
Gestionar y lanzar las derogaciones necesarias con cliente, así como analizar y aprobar las derogaciones internas.
Establecer y asegurar los criterios de calidad de las piezas con el equipo de SQA y Calidad producción/inyección.
A quién buscamos
- Formación Reglada: Grado Universitario (Ingeniería Industrial, Ingeniería de organizaciones...)
- Experiencia Profesional: Mínimo 2 años de experiencia en el sector Automoción como Calidad Cliente
- Idiomas: Inglés Fluido Valorable francés, italiano, alemán fluido
- Disponibilidad para viajar: aprox. 1 vez al mes
Además, le ofrecemos los siguientes beneficios:
- Catering parcialmente subvencionado por la empresa
- Fisioterapeuta in-house parcialmente subvencionado por la empresa
- Horario flexible de entrada y salida
- Convenio con mutua de salud
- Ayuda a los estudios
- Idiomas Incompany (Inglés, Francés y otros)
- Eventos deportivos y healthy para toda la compañía
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
Notice regarding the use of AI:
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system.
These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team.
Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Regular / Permanent
Group:
Magna Mechatronics, Mirrors & Lighting
Top Skills
What the Team is Saying
What We Do
We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries.
We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.
Why Work With Us
At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.
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Magna International Teams
Magna International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
