Quality Control Specialist

Job Posted 12 Days Ago Posted 12 Days Ago
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Chicago, IL
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Quality Control Specialist will conduct quality reviews of credit proposals within the Wholesale Lending Services team, ensuring compliance with documentation and credit risk systems. The role involves managing production queues, exception reporting, and collaborating with technology partners for system improvements.
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Job Description
Join our dynamic team and make a significant impact by ensuring the highest quality standards in credit proposal reviews. Apply today to be part of a team that values excellence and innovation!
Job Summary:
As a Credit Proposal Quality Control Specialist in the Wholesale Lending Services team, you will conduct quality reviews on credit proposals, ensuring alignment with supporting documentation and credit risk systems. You will play a crucial role in maintaining the highest level of quality and compliance in our credit processes.
Job Responsibilities:

  • Perform quality reviews across key credit processes, focusing on credit proposals.
  • Build expertise and apply foundational principles to additional disciplines.
  • Ensure proper controls are in place to minimize operating risk.
  • Manage and monitor production queues, exception reporting, and KPIs.
  • Engage technology partners to drive database functionality improvements.
  • Build effective relationships with Operations, Credit, Control, and Technology.
  • Prepare ad hoc reports for control organization, audit, or business partners.
  • Research, analyze, and assimilate data for various projects.
  • Assist with the implementation of CORE.
  • Participate in discussions to improve the quality environment within WLS.
  • Analyze facility setups in iCRD to ensure alignment with supporting documentation.


Required Qualifications, Capabilities, and Skills:

  • Bachelor's degree with 3 years of financial services, audit, accounting control, regulatory, compliance, or equivalent experience.
  • Knowledge of financial services industry practices, including lending and loan processing.
  • Demonstrated decision-making skills.
  • Working knowledge of credit products such as revolving lines of credit and term loans.
  • Accurate and attentive to detail.
  • Strong oral and written communication skills.
  • Analytical mindset with integrity and objectivity.
  • Ability to organize and prioritize work; handle multiple tasks concurrently.


Preferred Qualifications, Capabilities, and Skills:

  • Intermediate use of Microsoft Word, Excel, Access.
  • Familiarity with ICRD, Party Central, I-Vault, DealWorks, CRRT.
  • Experience reading and interpreting loan and/or compliance documentation.


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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Nick S.
Executive Director, Software Engineering
“My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this. “
Nick S.
Lupe C.
Edwin T.
Dawn T.
Meng M.
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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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