Quality Control Manager

Posted 2 Days Ago
Be an Early Applicant
Lyndhurst, NJ, USA
In-Office
85K-95K Annually
Senior level
Design
The Role
Lead and manage all quality control operations across finished goods, components, repairs, and returns. Develop inspection standards, training, sampling plans, and vendor scorecards. Oversee assay and gemstone verification, QC polishing shop, returns inspection, statistical audits, and quality reporting. Coach and staff inspection teams, partner with vendors and operations, and drive continuous improvement to reduce defects and protect brand quality.
Summary Generated by Built In

About Us

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at retail stores throughout the United States, Canada, Hong Kong and France and at locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers.

Our Values

At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance.

Job Description

Overview

The Quality Control Manager is responsible for leading and overseeing all quality control operations to ensure David Yurman products consistently meet the company's quality standards, craftsmanship expectations, and customer requirements. This role manages quality inspection teams, quality processes, vendor quality performance, and product validation programs across finished goods, components, repairs, and returned merchandise. The Quality Control Manager partners closely with manufacturing vendors, distribution operations, and cross functional stakeholders to drive continuous improvement initiatives, reduce defects, enhance operational efficiency, and maintain compliance with established quality standards. This position plays a critical role in protecting brand integrity by leveraging quality data, leading quality assurance programs, and fostering a culture of excellence throughout the product lifecycle.

Responsibilities:

  • Lead all quality control operations to ensure finished goods, components, and repaired merchandise consistently meet David Yurman quality standards. 

  • Develop, implement, and maintain inspection standards, procedures, training materials, and quality tools across internal teams and external manufacturing partners. 

  • Lead, develop, and coach Quality Control Inspectors, Polishing personnel, Returns Inspection teams, and Quality Data Processor(s). 

  • Manage staffing, workload prioritization, and resource allocation to support business needs and service level commitments. 

  • Partner with manufacturing vendors and internal stakeholders to identify, communicate, and resolve quality concerns. 

  • Analyze supplier quality trends and oversee quality reporting, sampling plans, defect tracking, and vendor scorecard initiatives. 

  • Manage statistical audits and quality verification programs for components, finished goods, and inventory held within distribution and vault locations. 

  • Oversee assay testing, gemstone verification, and other product validation programs to ensure compliance with company quality standards. 

  • Oversee day-to-day operations of the QC Polishing Shop, ensuring work is prioritized appropriately while maintaining productivity and workmanship standards. 

  • Manage Returns Inspection operations to ensure accurate evaluation, disposition, and processing of returned merchandise. 

  • Leverage quality data and operational metrics to identify trends, risks, and improvement opportunities. 

  • Develop and maintain reporting dashboards, KPIs, and quality performance summaries for leadership review. 

  • Drive process improvement initiatives that enhance product quality, reduce defects, improve throughput, and support scalability. 

Qualifications:

  • Minimum seven years’ experience working in a quality position in a manufacturing or distribution environment.    

  • Four years’ experience building, training, and managing a team.   

  • Must be able to communicate effectively with global manufacturing base and various departments within the company. 

  • Organizational skills required. 

  • Attention to detail and ability to multi-task. 

  • Basic Computer skills  

  • Knowledge of jewelry construction, gemstones, diamonds, silver & gold required. 

Education:

  • College Degree preferred, but not required with sufficient experience. 

  • GIA Certification Preferred, but not required 

Location: Lyndhurst, NJ

Travel: Some travel possible

Estimated Base Salary: $85,000-$95,000.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Diversity, Equity & Inclusion at David Yurman
As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees’ backgrounds and perspectives. We will always advocate for equity and inclusion for all.
 

David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).

Diversity, Equity & Inclusion at David Yurman

As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees’ backgrounds and perspectives. We will always advocate for equity and inclusion for all.

David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).

Skills Required

  • Minimum seven years' experience in a quality position in a manufacturing or distribution environment.
  • Four years' experience building, training, and managing a team.
  • Ability to communicate effectively with a global manufacturing base and various departments.
  • Organizational skills.
  • Attention to detail and ability to multi-task.
  • Basic computer skills.
  • Knowledge of jewelry construction, gemstones, diamonds, silver and gold.
  • College degree.
  • GIA Certification.

David Yurman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about David Yurman and has not been reviewed or approved by David Yurman.

  • Healthcare Strength Healthcare plans are described as comprehensive with medical, dental, and vision, and coverage quality is considered solid with multiple PPO options and reasonable costs. Plan choices and coverage depth are consistently highlighted in role descriptions.
  • Strong & Reliable Incentives Sales compensation includes high commissions, merchandise credit programs, and recognition trips for hitting targets. These incentives can materially boost earnings in stronger‑traffic environments.
  • Leave & Time Off Breadth Time‑off programs include vacation, company holidays, floating holidays, and sick time, and some roles reference parental leave for eligible employees. Corporate materials also cite Summer Fridays that add schedule flexibility.

David Yurman Insights

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The Company
HQ: New York, NY
1,139 Employees
Year Founded: 1980

What We Do

Art is the foundation of David Yurman. It is the story of the company’s beginning and its future. Founded by two artists, David and Sybil Yurman, in New York in 1980, the family-owned jewelry brand is rooted in artistic inspiration, craftsmanship and unconventional yet elegant designs. Since its beginning, the Yurmans have maintained a unique and unwavering take on luxury—relaxed and uniquely American—that continues to evolve through David’s collaboration with his wife, Sybil, and their son, Evan. David Yurman collections, including Women’s, Men’s, Wedding and High Jewelry, are available at 49 wholly-owned retail stores throughout the United States, Canada, and France. The company’s designs are also available at over 350 locations worldwide, including the US, Canada, Mexico, the Caribbean, UK, Russia and the Middle East. For more information, visit the company website at www.davidyurman.com and follow us on Instagram, Facebook, Twitter, Pinterest, and YouTube.

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