As part of the Politically Exposed Person (PEP) Quality Control (QC) team in LATAM within Wholesale KYC Operations (WKO), the QC PEP Analyst supports JPMorganChase’s AML/KYC program by performing quality reviews of Specialized Due Diligence (SpDD) for PEP and Financial Crimes Media (FCM) cases.
The role reports to a KYC Associate or KYC Manager and partners closely with Legal, Compliance, Controls, Technology, Client Services, and onboarding teams.
Job Responsibilities:
- Maintain expertise in global and local due diligence requirements for identifying and documenting PEP and FCM risk for wholesale clients.
- Review PEP SpDD to ensure accuracy, completeness, and a clear risk narrative with appropriate mitigations.
- Ensure regulatory requirements are identified and applied across jurisdictions in line with internal policies and procedures.
- Provide guidance on PEP/FCM due diligence expectations based on internal sources and WKO procedures.
- Ensure KYC records are properly updated with sourced evidence and documented rationale.
- Proactively manage issues, dependencies, and escalations, building strong cross-functional partnerships.
- Review end-to-end client profiles for lifecycle consistency using legal and commercial documentation to understand activity, ownership/structure, and inherent risks.
- Apply AML/KYC policies and procedures under global and local standards.
- Identify trends and root causes of quality gaps; recommend corrective actions.
- Manage daily workload to meet deadlines and quality standards; work independently with appropriate escalation of complex items.
Required Qualifications, Skills and Capabilities:
- Strong written and verbal communication (English required).
- Strong analytical/research skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment; professional presence.
- Prior experience in KYC/AML operations and/or PEP/FCM due diligence is preferred.
Preferred Qualifications:
- Bachelor’s degree or equivalent experience.
- 1–3 years in banking/financial services operations (KYC, onboarding, compliance ops, investigations, client service).
- Proficiency in MS Office; exposure to Alteryx/Tableau/BI/UiPath is a plus.
Skills Required
- Strong written and verbal communication (English required).
- Strong analytical and research skills with attention to detail.
- Ability to manage multiple priorities in a fast-paced environment; professional presence.
- Prior experience in KYC/AML operations and/or PEP/FCM due diligence.
- Bachelor's degree or equivalent experience.
- 1-3 years in banking/financial services operations (KYC, onboarding, compliance ops, investigations, client service).
- Proficiency in MS Office.
- Exposure to Alteryx, Tableau, BI tools, or UiPath.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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