Quality Auditing Representative - B2B sales

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Greendale, Valley, PA
In-Office
Information Technology
The Role

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. 

Who We Are: 

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.  

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. 

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. 

Quality Auditing   

  • Provide high quality client management support for routine support needs 

  • Review daily call volumes and generated leads sales 

  • Identify winning techniques and shares with team 

  • Demonstrates success in acquiring new customers using all steps in a full cycle sales cycle prospecting, pipeline development, negotiating the deal, and closing the deal 

  • Able to work with partners that are out in the field and can either be client partners or outside third party vendors 

  • Proactively communicate challenges and potential solutions about programs and campaigns to management 

  • Document all aspects of the sales cycle in a variety of CRMs and be able to use LinkedIn to identify potential targets 

  • Develop significant sales pipeline comprised of new and existing customer sales opportunities 

  • Participates in the development of materials needed for campaign program 

  • May create customized pricing, quotes, and contracts using online applications 

  • Collaborate effectively with sales team members 

  • Trusted to QA BDR´s work 

  • Participate in client management calls 

Basic Qualifications: 
  • Minimum of 3- 5 years’ experience in sales QA. 

  • Prior experience working in or an appreciation of technology including but not limited to SaaS Software as a Service , Artificial Intelligence, Virtual Reality, Internet of Things, Enterprise Resource Planning and Cloud based solutions 

  • Design build and implement best practices on process organization and technology to create execute and run a collaborative sales and support roles

  • Languages Required: Portuguese, Spanish - minimum level C1 required.

  • Languages Desirable: English level B1.

Preferred Qualifications: 

  • Bachelor’s degree  

  • Big picture thinking fueling perseverance through follow up calls, leaving voice mails, coordinating appointments, presenting metrics 

  • Coordinating successful go to market services for business owners client stakeholders 

  • Engaging with customers in a consultative approach 

  • Wisdom to respect the importance of every phone call 

  • Integrity of intel reported daily into CRM and of email correspondence sent on behalf of our clients 

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

 Visit us at www.accenture.com 

Oportunidades Iguais de Emprego           

                                                                
Todas as decisões de recrutamento e contratação devem ser tomadas sem levar em consideração idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, status de invalidez, condição de veterano, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, status de cidadania ou qualquer outra base protegida por leis federais, estaduais ou locais.      
 
Os candidatos às vagas não serão obrigados a divulgar registros de condenações ou detenções, selados ou eliminados, como parte do processo de contratação.
A Accenture está empenhada em fornecer oportunidades voltadas para os veteranos, nossos homens e mulheres de serviço.

Buscamos perfis que estejam alinhados aos valores da empresa, entusiastas em trabalhar em um ambiente colaborativo e dinâmico, com excelência na entrega e inovação presentes em seu dia a dia.
Valorizamos competências independentemente de raça, idade, gênero, orientação sexual, credo, deficiência e convicção política. A diversidade das nossas pessoas é o que nos permite cumprir a promessa da tecnologia e da criatividade humana. Reconhecemos as características únicas dos indivíduos, respeitamos as diferenças e investimos em um ambiente cada vez mais inclusivo.

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The Company
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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