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The Role
Ensures quality and accuracy across records management operations by establishing QA procedures, monitoring performance metrics, maintaining SOP compliance, creating workflow diagrams, identifying process issues, verifying data entry, inspecting worksites, proofreading documentation, and preparing quality control reports. The role requires collaboration, independent work, process improvement, and the ability to obtain a Public Trust clearance.
Summary Generated by Built In
The application deadline and start date are subject to change based on the status of the contract. Applications will be accepted through expiration date or until the position is filled. If the contract is not awarded, this position may not be filled.
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support KITS and our government customer in Silver Spring, MD. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity.
Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the quality and accuracy of our client’s records management operations. This position is responsible for establishing and maintaining quality assurance procedures, monitoring performance metrics, and ensuring compliance with standard operating procedures (SOPs).
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Records Management Quality Assurance Specialist will play a critical role in maintaining the highest standards of quality and accuracy across our records management processes. The primary responsibilities of this role include:
Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.
Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the quality and accuracy of our client’s records management operations. This position is responsible for establishing and maintaining quality assurance procedures, monitoring performance metrics, and ensuring compliance with standard operating procedures (SOPs).
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Records Management Quality Assurance Specialist will play a critical role in maintaining the highest standards of quality and accuracy across our records management processes. The primary responsibilities of this role include:
- Establish and maintain procedures for adhering to performance metrics and SOPs
- Create and update workflow diagrams to identify quality control checkpoints
- Identify quality issues and recommend solutions to improve processes and outcomes
- Submit quality control reports, verifying the accuracy of data entry activities
- Inspect worksites to ensure compliance with contract requirements and quality standards
- Proofread documentation and graphics for accuracy and adherence to original content
- Provide quality control checking for documents received from copying and word processing
- Work with limited supervision and collaborate with cross-functional teams
Requirements
Education:
Education:
- High school education
- Minimum of 3 years of experience in quality assurance and control
Work Experience, Knowledge, Skills & Abilities:
- Understanding of quality assurance principles and best practices
- Ability to establish and maintain quality assurance procedures and performance metrics
- Experience in creating and updating workflow diagrams and process documentation
- Strong attention to detail and commitment to accuracy
- Proficiency in data analysis and reporting
- Excellent written and verbal communication skills
- Ability to work independently and with minimal supervision
- Collaboration and problem-solving skills
- Ability to obtain a Public Trust
Desired Skills and Competencies:
- Professional certification in Project Management (e.g., PMP, CAPM) or Quality Processes and Systems (e.g., Six Sigma, Lean)
- Experience in a records management or document management environment
- Knowledge of relevant regulations and industry standards (e.g., NARA, ARMA)
- Familiarity with electronic document management systems (EDMS) and records management software
- Strong organizational and time management skills
- Continuous improvement mindset and commitment to process optimization
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Skills Required
- High school education
- Minimum of 3 years of quality assurance and quality control experience
- Understanding of quality assurance principles and best practices
- Ability to establish and maintain quality assurance procedures and performance metrics
- Experience creating and updating workflow diagrams and process documentation
- Strong attention to detail and commitment to accuracy
- Proficiency in data analysis and reporting
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Collaboration and problem-solving skills
- Ability to obtain a Public Trust
- Professional certification in project management, such as PMP or CAPM, or quality processes and systems, such as Six Sigma or Lean
- Experience in a records management or document management environment
- Knowledge of NARA, ARMA, or related regulations and industry standards
- Familiarity with electronic document management systems and records management software
- Strong organizational and time management skills
- Continuous improvement and process optimization experience
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The Company
What We Do
Koniag Government Services (KGS) is an Alaska Native Corporation comprising wholly owned subsidiaries that deliver enterprise solutions, professional services, and operations management to federal government agencies. The company provides technical, consulting, program-management, facilities-management, logistics, and operational expertise, serving Defense and Intelligence, Federal Civilian, and healthcare organizations. Its mission is to enable successful mission outcomes through service excellence and Koniag values.
