Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business. Our expertise, innovation and technology unlocks potential – from taking theme park fans on magical rides, conserve natural resources, protect rainforests, and save lives. We automate, modernize, optimize, and accelerate. Our people are trusted transformers, with deep engineering expertise, focused on a sustainable future for all.
Imagine the sheer breadth of talent it takes to inspire the future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.
The team
We’re a leader in cutting-edge innovation, the transformative power of cloud technology, and converged and hyperconverged solutions. Our mission is to empower clients to securely store, manage, and modernize their digital core, unlocking valuable insights and driving data-driven value.
This strong, diverse, and collaborative group of technology professionals collaborate with teams to support our customers as they store, enrich, activate, and monetise their data, brining value to every line of their business.
The role (JD)
- Quality Audit for AMS engagements.
- Experience with AMS engagements
- Oversee the audit process for applications and service delivery
- Establish audit criteria and ensure alignment with client expectations and service level agreements (SLAs).
- Coordinate with other teams (development, operations, support) to ensure quality metrics are adhered to.
- Ensure adherence to industry standards, best practices, and internal quality processes.
- Conduct root cause analysis for identified issues and propose corrective actions.
- Report audit results to stakeholders, including senior management and clients.
What you’ll bring
Proven expertise in your area by virtue of which you can contribute to growth of practice. Subject matter expert who can increase the competency in said technology and act as mentor to other team members.
Be at the forefront of the exiting journey Hitachi Digital Solutions has undertaken and contribute immensely through your consulting skills for internal as well as external customers.
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
What We Do
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services.
Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings.
Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises
