Quality Assurance (QA) Technician - Food Manufacturing

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West Valley City, UT, USA
In-Office
eCommerce • Food • Hardware • Internet of Things • Software
Food for every taste. Tech for every meal.
The Role
We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we’ve amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We’ve raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.

Location: 5041 W. 2400 S Suite 500. West Valley City UT 84120

The Quality Assurance Technician, reporting to the Food Safety Quality Assurance (FSQA) Manager, will inspect produced and procured foods to ensure adherence to company standards, regulatory body requirements, and/or both. Responsibilities include conducting tests, documenting defects, analyzing products, and monitoring procedures. This position requires the ability to stand for 8-10 hours daily in a cold environment (39°F).

LEADERSHIP RESPONSIBILITIES IN THE FOLLOWING AREAS:

  • Monitor the food production process and product by sensory, weight control, and analytical methods to maintain product consistency and comply with established specifications including color, moisture, pH, weight, size, etc.
  • Hold team members accountable to FSQA standards and procedures.
  • Evaluate all finished product for compliance
  • Perform and document all testing with precision and accuracy
  • Identify, investigate, and communicate out-of-compliance situations and product standards to leadership team and the FSQA Manager

REQUIREMENTS:

  • High school diploma or GED required. Bachelor's degree in Food Science, Manufacturing, or related field preferred.
  • 1+ year(s) of experience in food manufacturing production is preferred
  • Proficiency with computers and software (i.e. G-Suite, Slack, industry specific software, etc.)
  • Excellent communication, and interpersonal speaking skills
  • Strong decision-making, problem-solving, and organizational skills
  • Able to lift, push, or pull up to twenty-five (25) pounds
  • Able to stand, bend, lift, and move intermittently during shifts of 8+ hours
  • Comfortable working in hot and cold temperature environments in kitchen, warehouse, and cooler
  • Must be fluent in English (verbal and written)

Tovala offers many benefits and a people-centric culture.

- Medical, Dental, Vision benefits with BCBS
- 401k matching up to 3.5%
- PTO, paid sick time, paid holidays
- Regular pay increases for good performance and good attendance
- Free Tovala oven & 50% discount for Tovala meals

The values we hold dear

Put the team first
We put what is best for the broader team ahead of what is best for ourselves or our immediate department.
Get s#!t done (well)
We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do.
Connect the dots
We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.
Be Direct
We share our perspective openly and directly, even when it feels difficult to do so.
Embrace the obstacles
We rise to meet challenges with a sense of urgency, resolve, and optimism.
Champion the customer
We consider and prioritize our customer in all of our decisions 

At Tovala we‘re committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

Tovala Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tovala and has not been reviewed or approved by Tovala.

  • Fair & Transparent Compensation Pay is characterized as solid for office and tech roles, with multiple callouts to “good pay” and “fair pay for job.” Market-aligned salary ranges for professional roles and competitive corporate/remote compensation are repeatedly emphasized.
  • Leave & Time Off Breadth Time off is positioned as flexible or unlimited with an enforced minimum, alongside paid holidays and a winter shutdown period. This structure is framed as enabling people to actually take time away rather than letting “unlimited” PTO go unused.
  • Healthcare Strength Health coverage is consistently described as comprehensive, spanning medical, dental, and vision, with added elements like HSA and life/AD&D. Mental-health benefits are also included as part of the overall package.

Tovala Insights

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The Company
HQ: Chicago, IL
360 Employees
Year Founded: 2016

What We Do

We're Tovala, a food-tech company completely reinventing how people eat & live. Through an innovative combination of hardware, software, and food creation, we give our customers a way to enjoy really good, good-for-you meals without sacrificing time to do the things that matter to them. We've amassed a loyal, rapidly growing following in just a few years, radically changing the day-to-day lives of people across the country and successfully creating a new model for the food industry.

Why Work With Us

The heart of Tovala is an ever-growing community of passionate, unique, culture-centric teammates from all different backgrounds and industries working together to make the magic happen. We're looking for great people to join our team of hard-working, fun-loving, food-focused folks who bring their full selves to work every day.

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