Quality Assurance Lead (Process/CMMI/SEPG)

Posted Yesterday
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201310, Sadar, Uttar Pradesh, IND
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Software
The Role
Leads quality assurance and process compliance across projects, including CMMI appraisal preparation, QMS implementation, internal audits, process improvement, metrics management, configuration management, certification support, artifact verification, customer complaint management, and team training.
Summary Generated by Built In

What We Are Looking For

We are looking for a Quality Assurance Lead looking into compliance & Quality Assurance requirements, supporting and verifying and tailoring Tekmindz practices.


As a Quality Manager at TekMindz you would be responsible for verifying - implementation of the Project Quality Plan, and relevant customer procedures ensuring that the Solution delivered to the Customer is complying with both Customer and Company requirements, with the required level of Quality.




Roles and Responsibilities :-

·        Preparation of CMMI level 3 Version 2.0 re-appraisal.

·        Ensure implementation of QMS processes across projects.

·        Facilitate the project team for process adherence.

·        Conduct Internal Audits of projects to verify process compliance.

·        Coordinating with different departments and cross-functional teams to communicate non-compliance's and advise on action items.

·        Training and educating the team on relevant processes and improvements.

·        Planning and coordinating Process Improvement activities

·        Collection and Evaluation of Process Improvement suggestions from the organization or from external auditors.

·        Developing and executing new initiatives for continuous process improvements through Quantitative Project Management and Automation.

·        Providing information about Process Improvement to the relevant staff and ensuring it reaches the respective staff

·        Maintaining Organizations Measurement Repository. It involves the collection of metrics data, validating it, and publishing metrics report.

  • Support the product teams so that the relevant processes, practices and standards have been followed, and that the product delivered to the customer meets defined requirements.
  • Assure the quality of purchased solutions in collaboration with System Engineering Managers by evaluating deliverables through peer reviews.
  • Support the project team in managing customer complaints
  • Ensure proper verification of in-process and end product/project artifacts
  • Ensure configuration management activities are implemented adequately.
  • Support the Certifications (ISO 270001 etc.)
  • Good knowledge in Certification Plan, Quality Assurance Plan, Configuration Management Plan, Development Plan and Verification Plan.
  • Able to identify and suggest changes to the Product lifecycle process, including all plans, standards, procedures, processes and strategies.
  • Support a service-focused culture with emphasis on effectively delivering on time, high-quality products and services to internal and external customers.

Requirements :


  • 7+ years of relevant experience
  • Ability to step back, identify critical points and define priorities
  • Ability to cooperate with others to achieve a goal
  • Strong experience in Quality/ Quality Management System
  • Strong experience in Project Quality and/or Engineering Quality
  • Strong experience in Continuous Improvement
  • Customer complaint management experience
  • Knowledge of Excel and automation on excel.
  • Exposure to Lean Engineering practices

Skills Required

  • 7+ years of relevant experience
  • Ability to identify critical points and define priorities
  • Ability to cooperate with others to achieve a goal
  • Strong experience in Quality and Quality Management Systems
  • Strong experience in project quality and/or engineering quality
  • Strong experience in continuous improvement
  • Customer complaint management experience
  • Knowledge of Excel and Excel automation
  • Exposure to Lean Engineering practices
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The Company
282 Employees
Year Founded: 2007

What We Do

TekMindz is an India-based IT consulting and software development company serving startups, enterprises, and governments across North America, EMEA, and APAC. Its offerings span product engineering, application development, integration, modernization, testing, digital transformation, cloud, mobile, and consulting. The company also develops AI-driven and cloud-native platforms, with domain expertise in healthcare, e-governance, electric vehicles, energy, and utilities, supporting clients with measurable business outcomes.

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