We have an exciting opportunity to join the Linguistics sub-department of our Translation team as a Quality Assurance Executive.
As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.
In this role, you will carry out quality assurance checks on translated content across a wide range of languages, focusing on non-linguistic checks to ensure accuracy, consistency, and adherence to requirements.
The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!
The role:
- Contract: Permanent, full-time (37.5 hours per week)
- Salary: £25,000
- Hybrid-working (minimum of 1 day per week in the office)
- Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
- Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non-translatable lists
- Recording results of quality assurance checks in a variety of tools/software
- Reporting on key issues arising at the quality assurance stage and identifying root problems
- Actively proposing solutions to drive improvement of content quality standards
- Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system
About you:
- Excellent attention to detail
- Strong proofreading/editing skills
- Demonstrable organisation skills
- Good communication skills
- Time management skills with the ability to work to deadlines
- IT literacy
- Ability to effectively deliver constructive feedback
- Familiar with QA software/LQA models
- A driven, proactive mindset
- Flexible in approach to work
- Passion for languages
What we offer:
- 33 days annual leave, plus birthday off
- Company training and events budget
- Work abroad policy (up to 30 days per year)
- Industry-leading pension scheme (matched up to 7%)
- Value-led recognition prizes
- Industry-leading family policies
- Hybrid, flexible working
- Cycle to work scheme
- Life assurance and private Bupa healthcare
- Regular team socials
- Employee discounts through Perkbox
- Vibrant office environment with free weekly breakfasts
We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.
Skills Required
- Experience completing QA checks in CAT tools
- Familiarity with QA software and LQA models
- Strong proofreading and editing skills
- Excellent attention to detail
- IT literacy (ability to use relevant tools/software)
- Good written and verbal communication skills
- Ability to deliver constructive feedback effectively
- Demonstrable organisation and time management skills
- Experience creating or using style guides, termbases, glossaries
- Passion for languages and translation
What We Do
ICS-digital is a global SEO, content, advertising, translation & digital PR agency working in over 100 languages, across over 90 markets in the most highly regulated and highly competitive industries. With 100+ staff based in the UK while also drawing on hundreds of writers, creatives and translators in local territories globally, our clients benefit from enormous reach and subject matter expertise. As a flexible and responsive agency, we have an unrivalled ability to deliver exceptional results on large-scale projects in the most competitive sectors, including finance, iGaming, law, health and international eCommerce and travel.
