Quality Assurance Executive/Specialist

Reposted 18 Days Ago
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Karachi, Sindh, PAK
In-Office
Entry level
Food • Information Technology • Logistics • Retail
The Role
The Quality Assurance Executive/Specialist is responsible for managing QA activities, ensuring compliance with standards, implementing food safety protocols, coordinating training, establishing SOPs, handling complaints, and collaborating on quality improvements.
Summary Generated by Built In
Company Description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.

Job Description

**Quality Assurance Executive/Specialist - Responsibilities**

  • Manage and supervise in-store QA activities, ensuring compliance with METRO standards and local regulations; conduct statistical reporting and analysis to improve compliance performance
  • Implement and strengthen FSSC 22000, Halal, and METRO Corporate Standards; act as Food Safety Team Leader
  • Ensure statutory and regulatory requirements are met through coordination with relevant stakeholders, authority agencies, and internal departments
  • Coordinate training programmes on food safety, quality, and legality aspects across the organisation
  • Establish and maintain SOPs/WIs aligned with company standards and national regulations, including product monitoring and labelling systems
  • Handle customer complaints, quality incidents, and crisis management, including product recalls and returns
  • Develop and implement document and data control systems
  • Reduce quality-related losses through collaboration with operations and QA teams to identify improvement opportunities

Qualifications

Bachelors/Masters

Skills Required

  • Bachelors/Masters degree
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The Company
86,740 Employees
Year Founded: 1964

What We Do

METRO AG is a leading international wholesale and retail group offering food and non-food products under brands like METRO and MAKRO. It serves hotels, restaurants, caterers, and grocery stores, and develops digital solutions for its wholesale business.

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