Quality Assurance Engineer

IPG Photonics (NASDAQ:IPGP) Canada Inc. produces market-disrupting sensor technology and software that is transforming the manufacturing industry.

We are on a mission to make the world greener, safer and more efficient. Our Kingston subsidiary develops cutting-edge monitoring technology that is integrated with IPG Photonics’ world-leading laser manufacturing solutions to provide real-time quality assurance for advanced manufacturing environments around the world.  Our customer portfolio comprises world-leading E-mobility manufacturers, household consumer brands and renowned technology companies.  We are powering the EV revolution, making medical devices safer, helping win Formula One Grands Prix and helping people land on Mars!

IPG Photonics is changing the world and we’re just getting started.  Our group is growing rapidly and is currently recruiting outstanding technical professionals to join the team.

Job Summary

The Quality Assurance Engineer will be a member of the Hardware Engineering department, with a focus on defect investigation, root cause analysis, statistical monitoring, and procedure/documentation updating & revision control.

This engineer will work closely with the Production team and with the Sales, Applications, Marketing, & Support team, but will not be subject to orders and instructions from either, thus creating a dedicated QA channel independent of production operations. All failures of production and pre-production equipment, whether minor or major, will be documented and assessed by this engineer and discussed with the Hardware Engineering team. Likely root causes and possible solutions will then be communicated to the relevant vendors and to IPG support and production staff. The Quality Assurance Engineer will be responsible for updating and/or reviewing instructions, drawings, procedures, etc. to reflect these solutions, and for ensuring that they are properly communicated to staff. This will lead towards partial, and eventually full, implementation of a full Quality Management System tuned to match IPG Canada’s products and operations.

Job Function

• Investigate hardware failures.

• Identify root causes of failures.
• Propose solutions and update design documentation to reflect those solutions.
• Evaluate proposed solutions for possible adverse consequences.
• Discuss quality issues with external vendors.
• Assist those vendors in improving the quality of the products they sell to us.
• Perform thorough statistical analysis of failure trends and causes.
• Lead upgrades to production QA/QC methods and frameworks.

• University engineering degree (B.Sc.E / B.Eng) in manufacturing engineering or a related field plus MINIMUM 6 years experience in QA/QC focused engineering roles.
• Exceptionally skilled CET candidates with a 3-year college diploma in a related field plus MINIMUM 10 years experience in related roles will also be considered, with the title changed from Engineer to Technologist.
• At least half of the practical experience must be in an industrial role, ideally one involving precision assembly of products containing electronics, where the candidate took personal responsibility for quality control.
• Practical experience with at least one widely-recognized quantitative & statistical quality framework (eg. Six Sigma, ISO 9000/9001 family, AS9100, ISO 13485, ISO/TS 16949, Lean, TQM) is essential.
• Practical experience with root cause investigation and analysis in an electronics, instrumentation, electro-optics, industrial automation, or similar context is essential.
• Skill in performing hands-on diagnostic tasks with computers and with common electronic & optical test instruments is essential.
• Well-organized and able to operate independently to accomplish high-level goals with minimal direct supervision.
• Strong professional communication skills in the English language are essential.
• Proficiency in any other language from this list is an asset: Spanish, Japanese, Korean, Chinese, German, Italian, French, Polish.