Quality Assurance Engineer

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

Powered by advanced algorithms, our comprehensive suite of mobile and web products is transforming how people access vision prescriptions—making it faster, easier, and more convenient than ever. We're redefining the eyewear experience.

As part of our team, you’ll play a key role in testing, enhancing, and maintaining innovative solutions that elevate the customer experience. You’ll test complex software based on project requirements, technical designs, and industry best practices. You’ll also contribute to design reviews, collaborate with cross-functional teams to solve real-world client challenges, and help define the scope and direction of new initiatives.

What you’ll do

• Write test strategy documents and comprehensive test plans
• Implement and execute manual and automated tests
• Test REST endpoints with tools like Postman
• Test our mobile applications and websites on a vast number of devices
• Lead quality processes including finding defects, analyzing issues, assigning them to engineers, and tracking their resolution
• Collaborating with developers and product managers to achieve a high standard quality environment
• Demonstrate a positive growth-oriented mindset with a can-do attitude while continuously learning, acquiring new skills, and tackling challenges

What you’ll need

• 3+ years of professional QA engineering experience in a technology company.
• Experience with REST API testing using platforms such as Postman.
• Hands-on experience with NoSQL databases (MongoDB, Redis, or similar).
• Some knowledge of programming languages (Python, JavaScript) for test automation.
• Ability to maintain a high level of quality while working on regulated products under pressure and deadlines.
• Excellent verbal communication and writing skills.
• Ability to lead quality assurance projects from ideation to completion throughout the entire product lifecycle.
• Confirmed experience with designing, writing, and driving test plans for distributed systems, covering web browsers, native clients, and server-side.
• Strong knowledge of quality practices, testing tools and development workflow in an Agile environment.

Nice to have

• Work experience in the medical field and with medical regulations.
• Experience working in compliance with regulated standards (e.g. ISO 9001, ISO 27001, GDPR).
• Using Jira as a tasks/bugs management system.
• Experience with CI/CD tools.
• Previous experience and collaboration with test automation teams

• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• Amazing healthcare coverage
• 401(k) match
• Flexible PTO
• Tuition reimbursement program
• In-house restaurant with highly discounted meals 
• Free snacks, ice cream, and drinks every day
• Full onsite gym

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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