Forrest T. Jones & Company, Inc., and its affiliates (“FTJ”), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets.
Position Summary
The Quality Assurance (QA) Analyst is responsible for ensuring Information Technology (I.T.) solution deliverables meet or exceed product requirements and business acceptance criteria. The QA Analyst works with developers and business partners to ensure that requirements and acceptance criteria are represented, documented, and tested through execution of comprehensive test plans. The QA Analyst also devises and executes integration, regression, and any related, comprehensive test plans to ensure quality thresholds are met or exceeded.
Responsibilities
- Become intimately familiar with applications currently in use.
- Create and document Test Plans / Test Cases, and execute scenarios using written and implied requirements.
- Log and track defects using provided work tools.
- Review business and functional requirements to compile a full understanding of deliverables.
- Continuously maintain and update test plans as products evolve throughout the entire software development life cycle.
- Ensure that deliverables meet all functional and design specs and report any non-compliance to management.
- Continuous review of product requirements to ensure that new or modified software conforms to enterprise standards and suggest modifications to conform to said standards as needed.
- Interact with internal customers performing testing of break fix tickets to ensure adherence to requirements and acceptance of deliverables.
Qualifications
- BS in Computer Science, or equivalent experience in substantially similar position.
- 3+ years of QA technical experience within a software development organization.
- Strong analytical skills are a must.
- Ability to create and execute test plans given minimal written instructions.
- Ability to liaise with Development, business owners and internal customers.
- Experience working within Azure DevOps.
Best if experienced with:
- Insurance Industry experience.
- Knowledge of SmartComm software products, BizTalk, ImageNow, Excel, and EDI processing.
- Payment Card Industry data security standards (PCI DSS).
- Personal Health Information security standards (PHI).
- Insurance industry IT support and security.
- Laws, policies, procedures, or governance relevant to cybersecurity.
- Plus if experience with SSRS, Power BI, or other reporting systems.
We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.
Skills Required
- Bachelor of Science in Computer Science or equivalent experience in a substantially similar position
- At least 3 years of QA technical experience within a software development organization
- Strong analytical skills
- Ability to create and execute test plans with minimal written instructions
- Ability to liaise with development teams, business owners, and internal customers
- Experience working within Azure DevOps
- Insurance industry experience
- Knowledge of SmartComm software products, BizTalk, ImageNow, Excel, and EDI processing
- Knowledge of PCI DSS
- Knowledge of PHI security standards
- Experience with insurance industry IT support and security
- Knowledge of cybersecurity-related laws, policies, procedures, or governance
- Experience with SSRS, Power BI, or other reporting systems
What We Do
Forrest T. Jones & Company (FTJ) is an insurance agency and administrator that was established in 1953 to provide insurance products and other financial services to members of associations and other affinity groups. FTJ currently provides insurance programs to more than 80 national associations and employer groups with more than 1.5 million members. We work with more than 30 of the nation’s leading insurance companies to provide members / employees with access to high quality insurance plans—many with special features and benefits not readily available elsewhere—at favorable group rates. As the flagship of an enterprise that includes two life insurance companies, a reinsurance company, and a FINRA broker/dealer, FTJ offers an exceptional level of strength and flexibility for our association and affinity group clients. Throughout the years, FTJ has worked hand-in-hand with its clients in adding value to member and customer programs through quality insurance products. FTJ has been family owned and managed since its inception, and we pride ourselves on maintaining close, personal relationships with our clients. We strive to meet their needs in a dynamic environment by applying the latest technology, marketing expertise, and our relationships in the insurance industry to attain the best possible insurance plans for their members and support those plans with old-fashioned, high-touch personal service. The company is headquartered in Kansas City, Missouri.
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