Quality Assurance Analyst
About AMEND:
AMEND is a management consulting firm based in Cincinnati, OH with areas of focus in operations, analytics, and technology. We are focused on strengthening the people, processes, and systems in organizations to generate a holistic transformation. Our three-tiered approach provides a distinct competitive edge and allows us to build strong relationships and create customized solutions for every client. This is an incredible time to step into a growing team where everyone is aligned to a common goal to change lives, transform businesses, and make a positive impact on anything we touch.
Overview:
Join AMEND as a Quality Assurance Analyst to gain hands-on experience supporting our Delivery team. Our Quality Assurance Analyst will support delivery operations through data governance, project auditing, and operational oversight. This role involves auditing delivery metrics, organizing operational documentation, cleaning project data, and assisting with client revenue analysis.
This is a co-op/internship experience that includes the opportunity to participate in AMEND’s Analyst Program, a semester-long development program with curriculum to build a wholistic understanding of business. This is an incredible opportunity to be exposed to the world-class talent of AMEND and experience a transformational rotation with us!
This is an internal role and reports to our Project Controls Manager.
Key Responsibilities:
Delivery Metrics & Data Governance
- Audit and ensure adherence to delivery metrics and data standards (e.g., Project Health Pulses and AMEND Quality System preparation).
- Collect and verify baseline data related to project scope changes (Extension vs Expansion).
- Support creation of Standard Operating Procedures (SOPs) for delivery metric capture.
- Manage and oversee the Operational SharePoint site: gather, organize, and track document artifacts with revision histories.
Data Cleanup and Analysis
- Perform data cleanup in project management systems (e.g., Kantata), focusing on agreed definitions.
- Audit Kantata projects to verify billing milestones, resourcing, and status accuracy.
- Collect, analyze and clean historical data to support BI reporting comparisons.
Qualifications:
- Pursuit of a degree in Business or a related field
- Ability to build relationships and collaborate with AMEND team members
- Comfort in using Excel and willingness to learn business intelligence tools (Power BI)
- Basic familiarity or willingness to learn key operational business systems such as Kantata and Sharepoint
- Good communication and ability to work independently with guidance
- Strong organizational skills with excellent attention to detail
Preferred Attributes:
- Proactive mindset, with the ability to take initiative and prioritize in a fast-paced, dynamic environment
- Comfort in ambiguity and adaptability as tasks and direction continually evolve
- Detail-focused and able to maintain data accuracy
- Self-motivated and eager to learn new processes and tools, and to seek constant feedback
- Motivation and excitement to drive your continued development.
*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visa at this time.*
Skills Required
- Pursuit of a degree in Business or a related field
- Ability to build relationships and collaborate with team members
- Comfort using Excel and willingness to learn Power BI
- Basic familiarity or willingness to learn Kantata and SharePoint
- Good communication skills and ability to work independently with guidance
- Strong organizational skills with excellent attention to detail
- Authorized to work for any employer in the U.S.; employer cannot sponsor visas
- Proactive mindset and adaptability in a fast-paced environment
- Detail-focused, self-motivated, eager to learn and seek feedback
What We Do
AMEND is a mid-market management consulting firm dedicated to building unbeatable businesses by creating endless competitive advantages. Double, triple, even quadruple-digit improvements are always realized – typically in 6 months or less. (See our impact here: http://amendllc.com/results/) "We're not interested in the typical approach to consulting. We don't consult – we result. We guarantee you'll see positive, bottom-line improvements quickly. We hate the 'hand-us-the-keys-to-your-business-and-we'll-make-it-better' mentality. It's a short-term band-aid that disappears when the consulting team leaves. Instead, we take the time to put ourselves out of business – empowering our clients to continue improving and growing long after we're gone." – Craig Todd, CEO – AMEND Consulting Our formula for success is straightforward and proven, fueling our client’s success for more than a decade. We focus on getting it right in the three areas that have the biggest impact on bottom-line results. PEOPLE + PROCESS + METRICS = TRANSFORMATION *PEOPLE: We teach, inspire, and empower individual employees and company leaders alike. We also help immediately fill TALENT GAPS with highly skilled and experienced professionals who know how to deliver results. From C-Level to entry level, you can borrow our talent to move your organization forward. *PROCESS: We upgrade and optimize processes to help you define new competitive advantages. *METRICS & ANALYTICS: We leverage metrics and analytics to enable data-based decision making throughout the organization. Our work doesn’t just create more competitive companies in the critical mid-market. Our work builds stronger people who then go out into their communities and make an even bigger impact.
