Quality Assurance Administrator - 3-Month Fixed Term Contract,
Location and working pattern – Full time role working 3 days a week from our European HQ in Erdington and 2 days from home
We’re looking for a detail-driven Administrator to join our Global Quality Assurance team on a 3-month fixed-term contract, supporting the safety and compliance of our fabulous products across Europe and North America.
This is a brilliant opportunity to gain experience in a global function, supporting the critical work of our Quality Assurance team.
What you’ll be doing:
As part of our QA admin team, your key focus will be ensuring that product testing documentation is properly tracked, managed, and actioned. Your day-to-day duties will include:
- Processing, reviewing, and analysing product test reports
- Managing queries and chasing suppliers for outstanding documents
- Coordinating the sending of product samples to test houses
- Accurately entering data into our systems
- Supporting communication between suppliers, buyers, and internal teams
You’ll also work closely with the Quality Management team to help advise on product standards, legal requirements, and ongoing improvements in quality processes.
What we’re looking for:
We’d love to hear from you if you have:
- Strong attention to detail and accuracy when handling large volumes of data
- A solid grasp of Microsoft Excel and Word
- Great organisational skills and the ability to meet deadlines
- A proactive and collaborative approach to teamwork
- A willingness to learn about product testing and compliance processes
This role would suit someone with a background in administration who is looking to develop their skills in a fast-paced, international retail business.
Why Claire’s?
Joining Claire’s means becoming part of a vibrant, global brand that’s loved by millions. We’re proud to offer a supportive, inclusive environment where people can grow, learn, and make a difference.
Ready to bring your skills to Claire’s? We’d love to hear from you.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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What We Do
For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,300 company-operated Claire’s and Icing stores in North America and Europe, more than 300 Claire’s franchise stores primarily in the Middle East and South Africa, and over thousands of concessions globally across our trusted retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve. Learn more about us and our company values @Claire'sValues
