Our Quality Assurance plays a vital role in ensuring the integrity of our clinical studies and the safety of our participants. Working at the heart of our Quality Management System (QMS), this role partners closely with Clinical Operations, Data Management, and Safety teams to manage Quality Events and CAPAs that impact study conduct, data quality, and participant health. If you're passionate about quality and continuous improvement, we invite you to join us in transforming lives through better evidence.
What You’ll Be Doing
Generate quality metrics and support process improvement initiatives within the Quality Unit
Implement and maintain Quality Management Systems (QMS)
Manage CAPA responses for internal/vendor audits and external audit observations; ensure timely follow-up
Develop and distribute KPIs and other key quality metrics
Create documentation for new workflows, procedures, training, and support materials
Assist with updates to Standard Work Instructions and SOPs
Prioritize multiple QA tasks to align with corporate quality objectives
Track deliverables and escalate issues when necessary
What We Look For
Advanced professional proficiency in English (oral and written) – mandatory
Bachelor’s degree in a scientific or technical field
2–5 years of experience in a Quality Assurance role within an FDA-regulated environment
Knowledge of GDP, GCP, and regulatory frameworks (21 CFR Part 11, 21 CFR 820.20, ISO 9001/13485)
Experience with QMS and CAPA processes
Proficiency in Excel
Strong attention to detail and organizational skills
Ability to work independently and collaboratively
Skilled in editing, proofreading, and clear documentation
At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.
Clario is an equal opportunity employer. Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract. The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.
Top Skills
What We Do
-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. -- Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives. With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty. Partners ————— Clario brings the best of ERT and Bioclinica together to work alongside our partners to solve some of their biggest questions on topics such as: - eCOA vs. paper - Decentralized Clinical Trial (DCT) - Rescue a clinical trial - Broad endpoint technology: cardiac safety, imaging, respiratory And many more. People ———— We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives. Join us on this journey and check out our careers page: https://clario.com/careers/







