SGS

QMS Administrative Assistant (w/ experience in QMS or LIMS)

Posted 8 Hours Ago

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Muntinlupa, Southern Manila District, National Capital Region, PHL

In-Office

Junior

Information Technology • Professional Services • Security • Consulting

The Role

Provides administrative support for quality management and laboratory information systems. Maintains employee, training, document, supplier, and equipment records; extracts QMS and LIMS reports; supports audits, calibrations, management reviews, method validation, and quality projects. Requires strong organization, communication, digital systems proficiency, and familiarity with quality processes in a laboratory environment. The role may require onsite work for two to six months under a hybrid arrangement.

Summary Generated by Built In

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Primary Responsibilities

The QMS Administrative Assistant will be responsible for providing assistance in laboratory administration team with a strong focus on QM topics and administrative processes.

Specific Responsibilities

At all times, comply with SGS Code of Integrity and Professional Conduct
Provides assistance in administration and function of QMS software and LIMS systems involving the following:

Adding and updating the employee database in the QMS system
Adding and updating training records specific to employee levels and according to their job title in QMS
Assist in document management process – monitor timelines, track document status, follow up on notifications.
Extract reports – CAPA (including repeats), customer feedback, audits actions, training records,
Extract reports from LIMS, as applicable, for KPI governance.
Assist in scheduling audits, critical equipment calibrations.
Assist in extracting data for management review reports and tasks’ follow-up.
Assist in data collection for method validation.
Maintaining database for critical suppliers and providers
Provide administrative support to the Quality team on ad hoc projects, as needed.
Assist in equipment delivery reporting/documentation

Ensures work area in GBS is kept clean and presentable at all times.
Remains familiar with SGS quality assurance procedures.
Complies to all SGS QHSE and HR policies and procedures.

Qualifications

Profile

Education: Diploma or Associate Degree in Business Administration or related field (or equivalent experience).
Experience:
- 1–3 years in administrative support, preferably in a quality or compliance environment.
- Familiarity with QMS software, LIMS system is an asset.

Additional Information

Required Skills

English (spoken and written) language skills: C1 Proficiency required
Preferred knowledge in the understanding of ISO 17025
Experience with key Quality Managements system processes (e.g. document control record keeping, inventory management etc.)
Proficient in MS Office Suite and comfortable with digital systems.
Ability to manage multiple tasks and meet deadlines.
Must be highly organized and able to work effectively and efficiently in a demanding environment with frequently changing priorities.
High level of integrity and sense of responsibility.
Effective communication and collaboration skills in remote and multidisciplinary environments.
Ability to work independently.

Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.

Skills Required

Diploma or Associate Degree in Business Administration or a related field, or equivalent experience
1–3 years of administrative support experience, preferably in a quality or compliance environment
C1 proficiency in spoken and written English
Proficiency in Microsoft Office Suite and comfort using digital systems
Ability to manage multiple tasks and meet deadlines
Highly organized and able to work effectively in a demanding environment with changing priorities
Effective communication and collaboration skills in remote and multidisciplinary environments
Ability to work independently
Familiarity with QMS software and LIMS
Knowledge of ISO 17025
Experience with quality management processes such as document control, record keeping, and inventory management
Willingness to work onsite for two to six months as required by the hybrid arrangement

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.