We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Position Purpose: A brief statement/summary of the primary purpose of the role
Reporting to the Sales Manager, the Sales Assistant is responsible for providing sales administration and support to the Sales Executives and Sales Manager.
Main Responsibilities and Duties: Detail the main activities and responsibilities involved
Areas of direct responsibility:
Administration support to sales team
Sales data entry including bookings
Internal emails
Preparation of sales reports including campaign & client tracking reports using Excel and various systems
Administration Duties:
Assist sales team with creating sales proposals for clients
Sales data entry: Receive and process new booking schedules for clients from sales team
Timely processing of booking changes
Monitor bookings to ensure spots are not dropped out of the schedule, or are replaced
Complete check at month end of any spots not transmitted, prior to invoicing
Prepare reports pre and post client campaigns to support client results delivery, using excel and other various systems
Monitor and Coordinate material changes. Retrieve requested information from IBMS.
Coordinate the filler lists for sales office each week
Prepare regular reports for available airtime for sales
Prepare monthly share reports for sales team
Communicate clearly and concisely with and assist sales team members and other seven employees as required over email, Microsoft teams, cisco jabber.
General:
Other duties as reasonably directed.
Follow company policies and procedures.
Take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself and others in the workplace.
Ensure that co-workers are treated respectfully and without any form of discrimination, harassment or victimisation.
Be a positive, willing and adaptable member of the team at all times.
Join the A-Team and experience the A-Life!
What We Do
Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.
We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.
Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.
We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.
Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.
We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.
As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.
Visit www.acquirebpo.com for more information
