Location: Hyderabad
Be part of Lonza’s world-class Quality Systems and Strategy (QSS) team. As a User Management Specialist, you will be responsible for ensuring accurate access control across our global quality applications to maintain data security and operational efficiency. In this role, you will act as a critical safeguard for our digital infrastructure, providing first-level support and ensuring that system privileges are aligned with both technical architecture and rigorous QA/QC processes.
What you will getAn agile career and dynamic working culture.
An inclusive and ethical workplace.
Compensation programs that recognize high performance.
The opportunity to work with state-of-the-art global QC systems.
A supportive environment focused on data integrity and compliance excellence.
The full list of our global benefits can be also found on https://www.lonza.com/careers/benefits.
Provide comprehensive access and user management for global QC systems, including t-LIMS, iLAB, gLIMS, MODA, CDS, TDS, SMP, WINKQCL, PLA, and Enterprise/Statistica.
Manage Access Control by precisely assigning and maintaining user roles, permissions, and credentials based on system architecture and business needs.
Conduct regular audit and compliance reviews of user access to ensure adherence to security policies and regulatory standards, specifically managing "Mover" and "Leaver" processes.
Resolve system troubleshooting issues related to user access and authentication errors, acting as a key liaison between end-users and IT support.
Coordinate training assignments, ensuring all required training is completed and verified prior to account activation within application software.
Strictly adhere to Good Manufacturing Practices (GMP) and Data Integrity (DI) guidelines in all administrative and technical tasks.
Support data security initiatives by maintaining accurate records of system access and privilege changes.
Experience in User Management or System Administration within a regulated environment (GxP/GMP preferred).
Technical familiarity with laboratory and quality systems such as LIMS, MODA, or CDS.
Strong attention to detail and a commitment to maintaining high standards of data integrity and security.
Excellent troubleshooting skills with a customer-service-oriented approach to first-level user support.
Ability to work independently while managing multiple requests across different global platforms.
Understanding of regulatory standards regarding electronic records and signatures (e.g., 21 CFR Part 11).
Strong communication skills to effectively liaise between quality functions and IT departments.
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
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What We Do
At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization. Our community of 16,000 talented employees work across a global network of more than 30 sites to deliver for our customers across the pharma, biotech and nutrition markets.
