QA Operations Specialist IV - LSA (Nightshift)

Reposted 14 Days Ago
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Portsmouth, NH, USA
In-Office
Senior level
Pharmaceutical
At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization.
The Role
Provide on-floor GMP quality oversight for manufacturing operations, review documentation, coach staff, respond to QA hotline, authorize Quality Tag Outs, manage minor deviations, represent QA on teams and audits, apply Data Integrity principles, and mentor others to ensure compliance.
Summary Generated by Built In

 

QA Operations Specialist IV - LSA (Nightshift)

Location: This is a 3rd shift position operating on a 12-hour rotating schedule (7:00 PM – 7:00 AM). The schedule follows a rotating pattern of Monday–Tuesday workdays, Wednesday–Thursday off, Friday–Sunday workdays, and continues a biweekly rotation.

What you will get:

Below you will find a comprehensive summary of the benefits package we offer:

  • Performance-related bonus.

  • Medical, dental and vision insurance.

  • 401(k) matching plan.

  • Life insurance, as well as short-term and long-term disability insurance.

  • Employee assistance programs.

  • Paid time off (PTO).

Compensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge.

What will you do:

We are seeking an experienced QA Operations Specialist IV to provide real-time quality oversight and on-the-floor support for GMP manufacturing operations. This role serves as a key quality presence within operational areas, ensuring compliance, supporting decision-making, and driving high standards of GMP execution. The ideal candidate brings strong technical expertise, sound judgment, and the ability to operate independently while mentoring others.

  • Perform the daily rotation through GMP operational areas for the review of GMP documentation and observation of GMP work habits. Provide direct coaching and feedback for GMP and documentation behaviors. Conduct GMP training sessions as appropriate to support GMP work-habits and knowledge.

  • Provide GMP guidance to Manufacturing for routine and non-routine issues. Is able to independently deal with complex and novel issues.  

  • Respond to QA Hotline calls in support of GMP operations. Quality Assurance Specialist IV is responsible for decision-making, from simple to complex decisions.  They have the ability to independently assess quality issues and triage the majority of issues but also escalate to Senior management when appropriate.

  • Authorize placement and removal of Quality Tag Outs.

  • Participate in Deviation lifecycle, including but not limited to, determination, review of minor deviations and approval of minor deviations

  • Represent QA in meetings or on project teams, in audits, learning decision making as a QA representative conferring with senior staff and management.

  • Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures.

  • Perform other duties as assigned.

What we are looking for:

  • Bachelor’s degree in life sciences discipline or equivalent experience

  • 8+ years of experience in a cGMP-regulated pharmaceutical or biotechnology manufacturing environment

  • Strong understanding of cGMP, ICH guidelines, and quality systems

  • Working knowledge of manufacturing operations, including upstream/downstream processes, QC, or related functions

  • Experience with quality systems and tools such as TrackWise, SAP, LIMS, Syncade, and Microsoft Office applications

  • Ability to independently assess quality issues, make sound decisions, and appropriately escalate complex situations

  • Strong communication and interpersonal skills, with the ability to provide clear guidance and influence GMP behaviors on the shop floor

  • Experience in drug product manufacturing, QA operations, QC, or environmental monitoring within a GMP environment preferred

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.

Skills Required

  • Bachelor's degree in a life sciences discipline or equivalent experience
  • 8+ years experience in a cGMP-regulated pharmaceutical or biotechnology manufacturing environment
  • Strong understanding of cGMP, ICH guidelines, and quality systems
  • Working knowledge of manufacturing operations, including upstream/downstream processes, QC, or related functions
  • Experience with quality systems and tools such as TrackWise, SAP, LIMS, Syncade, and Microsoft Office
  • Ability to independently assess quality issues, make sound decisions, and escalate appropriately
  • Strong communication and interpersonal skills to influence GMP behaviors on the shop floor
  • Willingness and ability to work a 12-hour rotating 3rd (night) shift schedule
  • Experience in drug product manufacturing, QA operations, QC, or environmental monitoring within a GMP environment
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The Company
HQ: Basel
Year Founded: 1897

What We Do

At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization. Our community of 16,000 talented employees work across a global network of more than 30 sites to deliver for our customers across the pharma, biotech and nutrition markets.

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