QA Manager

Posted 2 Days Ago
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30096, Duluth, GA, USA
In-Office
Senior level
Food • Manufacturing
The Role
Lead plant-level food safety, quality assurance, and sanitation programs. Manage QA and sanitation teams, conduct audits and investigations, maintain QA lab operations, track metrics, oversee pest control and training, liaise with regulators and customers, and drive continuous improvement and compliance with federal, state, and customer requirements.
Summary Generated by Built In

Quality Manager  Job description Plans, coordinates and directs the food safety, quality assurance, and sanitation programs designed to ensure that the plant and finished products conform to all customer, federal and state regulatory requirements, as well as, implements and maintains Ventura Foods Corporate Quality Assurance policies and procedures.  Serves as the plant liaison in dealings with regulatory agencies, certification bodies and customers' expectations. Provides leadership to the QA team by thinking strategically and driving continuous improvement at the plant level. Promotes a strong Food Safety Culture by use of leadership skills. 

Duties and Responsabilities

  • Provides direct support, leadership and direction to QA Supervision and Sanitation staff in a 24 hour facility. Provides direct and indirect to all subordinates (QA Supervision, Sanitation Supervision, and any other QA/Sanitation staff) including making staffing decisions, providing training and development opportunities, and conducting performance reviews, coaching sessions, and weekly 1x1 meetings with direct reports. 
  • Maintains and improves product quality by completing product and compliance audits, investigating consumer complaints; collaborating with other members of management to resolve issues. 
  • Maintains the food safety aspect of the plant by periodically performing internal audits of the facility to verify that procedures mandated by the company, state and Federal governmental agencies are being adhered to.  This includes GMPs, Sanitation, Food Safety Plans, and Safety. Ensures that all preventative measures as outlined in Food Safety plan are executed, monitored, and record reviewed to include corrective and preventative actions.   
  • Ensure that all appropriate metrics and key process indicators are measured, tracked and trended. Report on metrics as needed on QA Business Plans, 1x1's and scorecards. Maintain department budgets to ensure fiscal responsibility. 
  • Maintains all aspects of the Quality Assurance Laboratory, including microbiological, chemical, physical and sensory aspects of all food products manufactured at this facility. This also includes coordination of the sampling and testing with Production.
  • Oversees the Pest Control program in the facility through coordination with contracted pest control service representatives
  • Ensure all applicable training is completed for QA and Sanitation staff. Ensure a training matrix is maintained to monitor training and bench strength levels. Ensure applicable and required certifications are held by appropriate team members.
  • Acts as plant liaison in dealings with regulatory agencies and customer company representatives and auditors. Reviews and maintains all required processing records and regulatory inspections and reports.  Provides support to R and D on projects as needed. 
  • Follow all company policies and procedures.  Comply with all safety policies and procedures to maintain a safe work environment.  Report all safety, food safety and quality issues to management. Work cooperatively and cross functionally  to drive continuous improvement efforts. 
  • Oversee Quality team . Maintain fiscal responsibility for department budgets.
Qualifications

Knowledge and skills level:

Strong leadership, team building, motivator and collaboration skills required

Able to prioritize, be decisive, strong communication and basic computer skills are required. Data analysis is a plus.

Bachelor of Science degree highly preferred. Food Science, Microbiology degree is a plus. Demonstrated increasing responsibility in a fast-paced manufacturing environment in the food or related industry.   5+ years experience in the Quality Assurance field as well as 3 years supervisory experience is desired. Statistical Analysis and Problem Solving Skills (5Why's, Fishbone Diagrams, etc.) strongly recommended.  PCQI/HACCP certification a plus. 

Must be reasonably flexible and available to work alternate shifts, early/late hours, weekends, or split shifts as operational needs require

Other duties as assigned on your job posting


Job Posting:

Diversity & Inclusion:
Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values.  We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace

Ventura Foods is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


Skills Required

  • Strong leadership, team building, and communication skills
  • Ability to prioritize, be decisive, and basic computer skills
  • Demonstrated experience in a fast-paced manufacturing environment (food or related)
  • Knowledge of GMPs, Sanitation, Food Safety Plans and regulatory compliance
  • Flexibility to work alternate shifts, early/late hours, weekends, or split shifts
  • Bachelor of Science degree (highly preferred)
  • Degree in Food Science or Microbiology (preferred)
  • 5+ years experience in Quality Assurance (desired)
  • 3+ years supervisory experience (desired)
  • Statistical analysis and problem solving skills (5 Whys, Fishbone) recommended
  • PCQI/HACCP certification a plus
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The Company
4,000 Employees
Year Founded: 1996

What We Do

Ventura Foods is a leading foodservice company that innovates and manufactures custom food solutions, including dressings, sauces, and mayonnaises. They provide branded and private-label products to retail and foodservice companies worldwide, including restaurants, hospitals, and universities, focusing on high-quality ingredients and customer-centric flavor solutions to help their partners delight their customers.

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