Headquartered in Los Altos, CA. Backed by SAIGroup.
Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:
Website: https://saigroup.ai
Role Overview
We are looking for a QA Lead who can architect the overall quality strategy for JazzX AI’s platforms and AI-powered products. This role requires a blend of traditional QA expertise, AI/ML awareness, and strong leadership capabilities.
You will lead the quality roadmap for agent workflows, LLM outputs, APIs, and cloud services while managing a high-performing QA team.
Key Responsibilities
- Quality Strategy & Leadership
- Build and own JazzX AI’s end-to-end QA strategy across AI copilots, workflows, and enterprise deployments.
- Lead, mentor, and scale a team of QA engineers and automation specialists.
- Partner closely with Product, ML Engineering, and Platform Engineering to embed quality in early design phases.
- Define and enforce quality gates and release-readiness standards.
- AI/LLM-Specific Quality Assurance
- Develop evaluation systems for LLM accuracy, hallucination detection, factuality, safety, and bias mitigation.
- Design scalable tests for agent reasoning, tool-use correctness, and multi-step workflow validation.
- Create synthetic datasets and scenario-based tests for edge-case prediction and regression testing.
- Validate model performance across fine-tuning, RAG, knowledge-grounding, and inference scenarios.
- Automation Engineering
- Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc.
- Ensure seamless integration of automated suites into CI/CD pipelines (GitHub Actions/GitLab/Jenkins).
- Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on AWS/GCP.
- Performance Testing
- Load Testing, Stress Testing, Spike Testing, Endurance/Soak Testing using industry-standard tools like JMeter, LoadRunner, Gatling, k6, or Locust.
- Release, Monitoring & Reliability
- Own the release sign-off process for all AI software components and platform features.
- Conduct RCA, maintain issues of dashboards, and drive continuous improvement in QA lifecycle.
- Collaborate with DevOps/ML Ops to monitor model drift, performance anomalies, and post-production behaviors.
- Documentation & Communication
- Prepare detailed QA documents: strategies, test plans, evaluation reports, and execution metrics.
- Provide clear communication of risks, quality insights, and impact analysis to leadership.
Required Qualifications
- 10+ years of experience in Software QA, with 2+ years in a lead.
- Strong hands-on experience with test automation frameworks and scripting (Python/Java/JavaScript).
- Experienced in working with microservice-based architecture
- Working knowledge of AI/ML systems, including datasets, model evaluation, vector stores, RAG, and LLM operations.
- Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc.
- Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on Azure /AWS.
- Experience testing distributed cloud systems, APIs, and high-performance backend services.
- Strong analytical and problem-solving skills with the ability to drive organization-wide quality initiatives.
Preferred Skills
- Experience testing LLMs, RAG pipelines, or autonomous AI agents.
- Familiarity with AI observability tools, logging/monitoring stacks (ELK, Prometheus, Datadog).
- Exposure security testing, performance/load testing, and compliance (SOC2, GDPR).
- Ability to operate in a fast-paced, zero-to-one startup environment.
Why Join JazzX AI -
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.
Top Skills
What We Do
We are technologists, designers, builders, and innovators who are revolutionizing traditional business processes and practices with advanced AI technology. Our vision is a future where novel digital solutions support employees in their complex, knowledge-driven tasks while automating the routine ones. This not only improves work productivity and enjoyment, but also enables companies to become pacesetters within their industries.
JazzX AI is owned by SAIGroup, one of the largest, fastest-growing investment firms in enterprise AI. SAIGroup is a private investment firm investing in business with the potential to become leaders in enterprise AI solutions. SAIGroup’s investments enable our portfolio companies to accelerate their innovation and growth. Principal owner and investor Dr. Romesh Wadhwani has made a commitment to invest up to $1 billion in SAIGroup. Visit saigroup.ai to learn more.
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