About the Role
We are seeking a hands-on and detail-oriented eCommerce QA Engineer with deep experience across the Order-to-Cash (O2C) lifecycle. This role demands more than textbook testing — we need professionals who can think like end-users, understand real-world business flows, and validate every step of the customer journey, from catalog and cart to checkout, payments, invoicing, and revenue recognition.You will be responsible for ensuring the integrity, accuracy, and quality of complex transactional processes that power large-scale eCommerce platforms.
Key Responsibilities
- Design and execute end-to-end test strategies spanning the full Order-to-Cash flow:
- Product catalog, search, and pricing validation
- Shopping cart and checkout functionality
- Order placement, payment, and fulfillment
- Invoicing, taxation, refunds, and financial reconciliation
- Perform hands-on functional, integration, regression, and E2E testing across web, mobile, and backend systems.
- Validate order orchestration, payment gateways, ERP/Billing integrations, and downstream O2C components.
- Analyze complex business rules and design test cases that mirror real-world eCommerce and financial transactions.
- Collaborate closely with Product, Engineering, Finance, and UAT teams to ensure accuracy across all stages of the customer and revenue lifecycle.
- Identify and troubleshoot defects, documenting clear reproduction steps and root causes.
- Apply innovative and practical test approaches, focusing on business impact and customer experience beyond standard QA checklists.
- Support automation efforts and continuous testing initiatives across O2C modules.
- 5+ years of experience in QA/testing with end-to-end eCommerce and Order-to-Cash process coverage.
- Strong functional knowledge across:
- Catalog and pricing management
- Cart and checkout flows
- Payment processing and transaction validation
- Order management, fulfillment, and invoicing
- Credit, refunds, and financial postings
- Experience testing integrations with payment gateways, billing systems, and ERP platforms (e.g., Oracle BRM, SAP, NetSuite).
- Ability to analyze business workflows and validate data across multiple systems (front-end, API, and backend).
- Strong understanding of data validation, API testing, and transaction flow verification.
- Familiarity with JIRA, TestRail, SQL, Postman, and automation frameworks (Selenium, Cypress, or similar).
- Excellent communication skills — able to explain test design and rationale clearly beyond standard QA procedures.
Top Skills
What We Do
WHO
Founded in 2006 and headquartered in Redmond, WA. Our Senior Leadership team has more than 137 years of combined experience in the Telecommunications and Software Industry. Inabia is built on family values and close-knit culture. This commitment extends to the relationships we build with both our employees and our business partnerships.
As a Minority Certified business, we strive to positively impact society through technology, people, and innovation.
WHAT
For over a decade, we have been providing powerful IT and business solutions to individuals and businesses alike. Here at Inabia, we believe that our success reflects our clients’ success.
HOW
We are fortunate to be situated in a city where technology and innovation is not only appreciated; but part of day to day lives. We are a growing company that has adapted and evolved our approach, helping us to exceed the ever-changing needs and requirements of our clients.
WHY
We are a company that fosters and values relationships, as a result many of our clients have been with us from the start of our journey. We ensure that our partners have access to best-in-class professional support, management consulting and staffing services. We make sure our consultants are carefully screened and selected based on their experience. This process ensures that we meet or exceed the specific needs of our clients.
