The Role
QA interns will manually and automatically test the Faveo HELPDESK web application, reviewing UI and usability, conducting security and performance testing, writing PHP or Laravel unit tests, creating manual test cases, documenting results, and managing issues through GitHub. Candidates should have completed a software testing course and be familiar with Selenium, Git, GitHub, and basic IDE tools.
Summary Generated by Built In
Overview
This position is open for Freshers who have completed course in software testing. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for Quality Analyst to work on our product Faveo HELPDESK
Who are we looking for?
- Freshers
- Proficient in Software testing
Role & responsibilities
- Work on www.faveohelpdesk.com
- Review Faveo in terms of UI, usability etc.
- Web security testing
- Performance testing
- Write Unit test cases in PHP, if candidate can write unit test cases in Laravel framework it will be an advantage
- Write manual test cases
- Test the web application manually
- Test the web application using open source testing tools
- Document the test result
- We use Github for issue management
Technologies you will work on
- Manual testing
- Automated testing
Tools you will use
- Git – Github
- Basic IDE usage of any of these: NetBeans/Dreamweaver/Brackets/Sublime
- Selenium
Candidates with prior knowledge of these tools will be preferred
Qualification/Interest
- Should have completed testing course from reputed institute
- Candidates from engineering, computer science and information technology background preferred
- Team player, friendly, self-motivated, quick & self learner and be able to work autonomously
How can I apply?
- You are invited to send us your complete resume
- Attach previous work or portfolio or project details
- Resume should have candidate photograph in it
- Mention Linkedin Profile URL in the resume
- Do go over our company website www.faveohelpdesk.com & LinkedIn profile before applying
Ethical Code
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- Completed a software testing course from a reputed institute
- Proficient in software testing
- Knowledge of manual testing
- Knowledge of automated testing
- Familiarity with Git and GitHub
- Basic IDE usage
- Engineering, computer science, or information technology background
- Prior knowledge of Selenium
- Ability to write PHP unit test cases
- Ability to write Laravel unit test cases
- Teamwork, self-motivation, autonomy, and willingness to learn
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The Company
What We Do
Faveo Helpdesk, operated by Ladybird Web Solution Pvt Ltd, provides helpdesk and service-desk software for customer support and IT service management. Its offerings include AI-powered omnichannel ticketing, workflow automation, asset and contract management, invoicing, cloud deployment, and open-source solutions. The platform helps businesses streamline support operations, manage queries and service-level agreements, improve ticket resolution, and enhance customer-service efficiency.
