QA Expert/Quality Specialist Salesforce

• The client is seeking a Senior QA Expert for their Wealth Management CRM project, within the context of a Salesforce Financial Services Cloud and Data modernization program. The ideal candidate will combine three key areas: QA strategy (defining the strategy, standards, and entry/exit criteria), operational execution (test plans, test cases, business process coverage, integrations, and data flows), and automation integrated with DevOps (UI, API, and data testing within CI/CD pipelines).
  
• The mandate emphasizes a date-driven culture: adherence to deadlines, anticipation of potential roadblocks, a solution-oriented approach, and a focus on relevance rather than perfection. The role extends beyond technical testing: it includes a governance component (scenario analysis, communication for executives, and structured recommendations) and an influential role, without direct authority, with business and IT stakeholders. This is neither a purely manual execution tester nor an isolated automation specialist lacking a strategic dimension.
  
• To be confirmed with the DM: Salesforce/FSC is listed as an asset, but the project context suggests that Salesforce CRM experience would be a differentiator at the submission stage. The expected seniority level is not specified; a profile with 8+ years of experience seems implied given the executive governance aspect.
  

Your Role

• You define the program's QA strategy: quality standards, processes, and entry and exit criteria. You design and execute test plans and cases covering business processes, integrations, and data flows. You implement UI, API, and data test automation, integrated with CI/CD pipelines.
  
• You validate data quality (transformations, mappings, integrations), monitor quality KPIs, and strengthen shift-left and continuous testing practices. You collaborate daily with architects, development teams, and product managers, and provide clear recommendations to support decision-making.
  

REQUIREMENTS

• End-to-end QA expertise (functional, integration, E2E, data) | Required | All requirements met
  
• Test automation (UI, API, data) | Required | All requirements met
  
• CI/CD and pipelines (e.g., GitHub Actions) | List of examples | Sufficient majority met
  
• Definition of QA strategy (standards, processes, I/O criteria) | Required | All requirements met
  
• Data quality: validation of transformations, mappings, and integrations | Required | All prerequisites
  

DESIRED

• Shift-left practices, continuous testing, test pyramid | List of examples | Sufficient majority
  
• Communication tailored to executive bodies, clear explanations, structured recommendations | List of examples | Sufficient majority
  
• Influencing without formal authority in a multidisciplinary matrix environment | One option is sufficient | Sufficient majority
  

ASSET

• Knowledge of Salesforce CRM/data (FSC) | One option is sufficient | Sufficient majority
  
• Experience in the financial sector or wealth management | One option is sufficient | Sufficient majority
  
• Note: GitHub Actions is cited as an example of a CI/CD tool; any equivalent pipeline (Jenkins, GitLab CI, Azure DevOps) is acceptable.
  

WHAT WE DON'T WANT

• Manual tester without experience in UI, API, and data automation.
  
• Purely technical automation specialist with no experience in defining QA strategy.
  
• Profile without experience in data testing (transformations, mappings, integrations).
  
• Candidate who has never integrated automated tests into a CI/CD pipeline.
  
• Junior or intermediate profile with no exposure to governance bodies or executive stakeholders.