Software Quality Assurance Analyst

Brightflag is growing. As a market leader, with a product that customers truly love, we’re scaling quickly. To continue to build and evolve our AI-first product we’re growing our Product & Engineering team across multiple disciplines. We have an exceptional team and a high bar. We challenge ourselves with ambitious goals, best practice standards and a drive for continuous improvement. If you want to grow, get better and accelerate your career within a driven Engineering team, Brightflag is the place for you.

We are looking for quality-minded QA Engineers to ensure our platform continues to deliver best-in-class experiences for legal operations teams. You’ll be embedded in a collaborative Product Feature team, designing and executing test cases that validate the features our customers rely on every day. As the voice of quality within the team, you’ll influence process improvements, strengthen our testing practices, and grow your skills while helping Brightflag continue to scale.

• Work closely within an agile team (Software Engineers, Product Managers, UX Designers, QA Engineers) to ensure product feature quality
• Define, develop and maintain test cases with data sets & configurations
• Organise test set priorities and ranking which will flow into regression pack and automation test suites
• Execute manual testing for feature verification and regression
• Influence quality process improvements to act as an agent of change within the organisation
• Grow as a valued quality assurance colleague by increasing your product knowledge & skill set to enhance Brightflag’s product quality
• Participate in Sprint Refinements & Planning for sizing of testing effort, utilise retrospectives to improve teamwork

To be successful in the role, you need:

• Minimum of 3 years hands-on functional testing experience
• Demonstrated self-starter with ability to take direct steps to ensuring Product quality within team
• Great ability to analyse, estimate and plan work tasks within a team
• Ability to solve problems & troubleshoot
• Demonstrated ability to write & maintain test cases with the ability to write good bug reports
• Experience testing Web Applications, REST API web services (e.g. Postman)
• Experience with industrial Product & Test Management systems (Jira, Confluence, etc)
• Good database knowledge & SQL skills
• Good verbal & written communication skills
• Strong knowledge of QA methodologies & processes including efficiencies & strategies
• Demonstrated growth mindset in QA (reporting, troubleshooting, specialized testing.)
• ISTQB or equivalent software testing certification preferred
• Knowledge of Automation testing (e.g. Playwright Java/Typescript)

The following are a bonus!

• Experience in CI/CD environment
• Experience with Performance (e.g. JMeter), Security testing

We’re growing fast and so is the experience we can offer you:

• A huge opportunity to make a real impact, to shape what we do and where we are going.
• The exposure and challenge you need to learn, grow and progress your career in a high growth environment.
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
• A sound, helpful team, in a friendly, values-driven and inclusive environment.
• Competitive salary. 
• Employer pension scheme.
• Comprehensive health insurance, life insurance and long term illness/income protection.
• Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion.
• The Tax-Saver or Cycle-to-Work Scheme. 

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

This role offers a flexible work location across Ireland. Whether that be in the office, remote from anywhere in Ireland, or a mix of office/remote work in Ireland, you choose what works best for your lifestyle. 

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

Hi, we’re Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.

Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel.

Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.