The company offers flexible options, available as either SaaS (Software as a Service) or BPaaS (Business Process as a Service), making it easier for health plans to optimize operations, enhance member experiences, and stay compliant with industry regulations.
We are currently seeking skilled QA Engineers to join the project. You will collaborate with other engineers to develop innovative technical solutions, ensure software quality, and solve problems efficiently using industry best practices.
Responsibilities- Develop and execute software test plans and document test results.
- Perform functional, system, regression, and release testing.
- Conduct API/interface and EDI testing.
- Design, execute, and maintain test cases.
- Validate data using SQL queries and investigate data discrepancies.
- Identify, document, track, and manage defects, collaborating with functional and technical teams to facilitate issue resolution.
- Assist with the creation and maintenance of user documentation.
- Collaborate with engineers and other team members to ensure product quality and reliability.
- 3+ years of experience as a QA Engineer or Quality Assurance Analyst in the healthcare, Medicare, or health insurance/payer industry.
- Hands-on experience with functional and regression testing.
- Knowledge of system testing and release testing processes.
- Experience with API/interface testing and EDI testing.
- Experience designing and executing test cases and managing defects throughout the testing lifecycle.
- Relational database knowledge and practical experience writing SQL queries for data validation.
- Strong critical-thinking and problem-solving skills.
- Ability to communicate effectively with developers, technical teams, and clients.
- Conversational proficiency in English and Spanish.
- Bachelor's degree in Information Technology or equivalent practical experience.
- Experience working with healthcare payer processes, particularly claims, enrollment, provider management, authorizations, or encounters.
- Knowledge of UNIX.
- Ability to understand programming languages and technical concepts.
- Additional experience with healthcare data exchange standards and EDI integrations.
- Meaningful Projects: Work on projects leveraging modern technologies and innovative solutions.
- Positive Environment: Join a collaborative, transparent, and supportive workplace where everyone's contribution matters.
- Results-Driven Approach: Benefit from minimal bureaucracy and micromanagement, allowing you to focus on what you do best.
- Work-Life Balance: Flexible schedules and extended paid vacations help you stay refreshed and productive.
- Engaging Team Activities: Participate in team-building activities and corporate events that strengthen team connections.
Skills Required
- 3+ years of experience as a QA Engineer or Quality Assurance Analyst in healthcare, Medicare, or health insurance/payer industry
- Hands-on experience with functional and regression testing
- Knowledge of system testing and release testing processes
- Experience with API/interface testing and EDI testing
- Experience designing and executing test cases and managing defects throughout the testing lifecycle
- Relational database knowledge and practical experience writing SQL queries for data validation
- Strong critical-thinking and problem-solving skills
- Ability to communicate effectively with developers, technical teams, and clients
- Conversational proficiency in English and Spanish
- Bachelor's degree in Information Technology or equivalent practical experience
- Experience with healthcare payer processes, particularly claims, enrollment, provider management, authorizations, or encounters
- Knowledge of UNIX
- Ability to understand programming languages and technical concepts
- Additional experience with healthcare data exchange standards and EDI integrations
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
