We are seeking a detail-oriented QA Engineer with strong expertise in the Professional Employer Organization (PEO) industry, U.S. payroll processing, payroll compliance, and tax regulations.
The ideal candidate combines hands-on software quality assurance experience with deep functional knowledge of payroll operations, enabling them to validate complex payroll scenarios, tax calculations, benefits configurations, and regulatory compliance requirements.
This role will focus on ensuring the accuracy, reliability, and quality of payroll software solutions through comprehensive testing methodologies and close collaboration with Product, Development, Payroll, and Compliance teams.
Payroll & Compliance Validation
Define, prepare, and manage test data for various payroll testing scenarios.
Validate payroll calculations across multiple business scenarios.
Test employee demographics, earnings, deductions, benefits, tax rates, tax brackets, multiple jobs, and work locations.
Review payroll outputs to ensure compliance with U.S. federal, state, and local payroll and tax regulations.
Identify payroll discrepancies, calculation errors, tax inaccuracies, and potential compliance risks.
Validate payroll workflows and ensure accurate processing of payroll-related transactions.
Execute comprehensive manual and regression testing to ensure system stability and product quality.
Design, develop, maintain, and update test cases based on product requirements and enhancements.
Validate new features, bug fixes, system updates, and software releases.
Identify, document, track, and report software defects.
Participate in root cause analysis and issue resolution.
Perform functional testing and validate results against business requirements.
Develop effective testing strategies based on business and compliance risks.
Prioritize testing activities according to product impact and regulatory requirements.
Ensure thorough validation of high-risk payroll and tax functionalities.
Identify potential risks and contribute to mitigation strategies.
Participate throughout the Software Development Lifecycle (SDLC).
Collaborate closely with Product, Development, Payroll, and Compliance teams.
Support Agile ceremonies and testing activities.
Communicate testing progress, identified risks, and mitigation plans.
Work with QA Automation Engineers to identify opportunities for test automation.
Clearly document findings and communicate effectively with cross-functional teams.
RequisitosPEO Industry Experience – Highest Priority
Minimum 2 years of professional experience within the PEO industry.
Strong understanding of PEO payroll operations, compliance processes, and client service models.
Experience working with payroll software applications commonly used in PEO environments.
Strong knowledge of U.S. payroll processing and payroll compliance.
Understanding of federal, state, and local tax regulations.
Experience reviewing and validating payroll calculations, tax calculations, tax rates, tax brackets, wage structures, employee deductions, and benefits-related payroll transactions.
Ability to interpret payroll regulations and identify calculation discrepancies and compliance risks.
2–3 years of hands-on experience in Software Testing, Quality Assurance, or related QA roles.
Proven experience in:
Manual Testing
Regression Testing
Test Case Design and Maintenance
Test Execution and Validation
Defect Identification and Reporting
Agile Testing Practices
Experience using QA and project management tools.
Strong analytical thinking, problem-solving skills, and attention to detail.
Proficiency in Excel for data analysis and validation.
English proficiency: B2+ to C1.
Strong verbal and written communication skills.
Ability to clearly document findings and collaborate with cross-functional teams.
Bachelor's degree or equivalent professional experience.
Degree in Computer Science, Software Engineering, or a related field preferred.
Hands-on experience with PrismHR is highly valued, particularly:
Practical experience using and navigating the PrismHR platform.
Experience processing payroll through PrismHR.
Experience validating payroll workflows and payroll outputs within the platform.
Ability to identify inconsistencies in payroll calculations and processing results.
Jira
Azure DevOps
Test Automation Exposure
Benefits Administration Knowledge
Agile Methodologies
Software Development Lifecycle (SDLC)
Defect Tracking and Test Management Tools
Strong analytical and problem-solving skills.
Exceptional attention to detail.
Effective verbal and written communication.
Risk identification and management.
Strong organizational and documentation skills.
Cross-functional collaboration.
Commitment to software quality and regulatory compliance.
Skills Required
- At least 2 years of professional experience in the Professional Employer Organization industry
- Strong understanding of PEO payroll operations, compliance processes, and client service models
- Experience with payroll software applications used in PEO environments
- Strong knowledge of U.S. payroll processing and payroll compliance
- Understanding of federal, state, and local payroll tax regulations
- Experience validating payroll, tax, deductions, benefits, wage, and employee data calculations
- 2 to 3 years of hands-on software testing or quality assurance experience
- Manual testing experience
- Regression testing experience
- Test case design and maintenance experience
- Test execution and validation experience
- Defect identification and reporting experience
- Agile testing experience
- Experience using QA and project management tools
- Proficiency in Microsoft Excel for data analysis and validation
- English proficiency at B2+ to C1 level
- Strong verbal and written communication skills
- Bachelor's degree or equivalent professional experience
- Degree in Computer Science, Software Engineering, or a related field
- Hands-on experience with PrismHR
- Experience processing payroll through PrismHR
- Experience validating payroll workflows and outputs in PrismHR
- Experience with Jira
- Experience with Azure DevOps
- Exposure to test automation
- Benefits administration knowledge
- Knowledge of Agile methodologies and the software development lifecycle
What We Do
Softgic helps organizations pursue digital and cognitive transformation through innovative, customized technology solutions. Its services include software development, automation, cloud computing, cybersecurity, UX design, and related IT consulting. The company’s mission is to make life easier with technology and help clients transform digitally and cognitively, optimizing processes, reducing costs, and accelerating results for businesses across Latin America and the United States.








