Responsibilities
- Creating detailed bug reports in our issue tracking database “JIRA”, while communicating status changes to the team.
- Following priorities from the QA Lead and Product Leads, ensuring deadlines are met.
- Verifying issue resolutions across all supported platforms and stabilizing release candidates.
- Working alongside a highly collaborative QA team, supporting them with detailed investigations of issues.
- Seeing features progress from design to creation.
Mandatory Qualifications
- Heavily detail-oriented, with an inquisitive nature.
- Advanced Knowledge in conversations and written English.
- Basic knowledge of the testing process.
NICE TO HAVE
- Extensive knowledge of QA pipeline and methodologies.
- Basic knowledge of programming languages and/or SQL.
- Passion for gaming, up-to-date on current trends relative to social/mobile gaming.
- Strong desire to make positive changes for a product many players feel strongly about.
Skills Required
- Strong attention to detail and an inquisitive nature
- Advanced conversational and written English
- Basic knowledge of the software testing process
- Extensive knowledge of QA pipelines and methodologies
- Basic knowledge of programming languages and/or SQL
- Passion for gaming and awareness of social and mobile gaming trends
- Desire to improve products and player experiences
Jam City Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jam City and has not been reviewed or approved by Jam City.
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Healthcare Strength — Healthcare options are consistently characterized as strong, including medical, dental, vision, FSA, and life insurance. Solid coverage is highlighted as a plus across benefits descriptions.
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Leave & Time Off Breadth — Generous or “unlimited” PTO alongside paid holidays, sick leave, bereavement, and parental leave is widely listed. These time-off provisions are positioned as strengths even when base pay may not be top-of-market.
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Wellbeing & Lifestyle Benefits — Perks such as pet-friendly offices, commuter benefits, snacks/drinks, company events, and wellness activities are commonly showcased. Remote/hybrid options further support day-to-day flexibility and work–life balance.
Jam City Insights
What We Do
Jam City is an award-winning entertainment company providing unique and deeply engaging mobile games that are played by tens of millions of people across the globe. Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date. The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018. Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto. The Jam City team is known for its creative excellence and technological innovation in key areas including storytelling, data science and audience insights.








