QA Analyst II

| Montréal, QC, CAN | Hybrid
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As a Vertafore QA Analyst II, you will be instrumental in Vertafore's ongoing success within the insurance industry. Employees in this role design and implement test plans to ensure that software functions as expected to meet or exceed customer's standards. Our QA Analysts work with our development teams, focusing on providing the best products for our valued customers. This is a fast-paced, ever-changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

· Identifies functional risk and how it applies to test planning and test case creation

· Assesses risk for business/customer impact

· Communicates risks that are not mitigated through testing to Senior QA Analyst

· Provides input on user acceptance criteria

· Prioritizes risk and test cases with review by peers and seniors

· Provides feedback to software engineers on features or changes and usability metrics to enhance the user experience

· Reviews test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria

· Writes and checks own test cases for quality and submits test cases for review

· Conducts systems set-up, and maintains test environments (varies by product)

· Completes manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation

· Participates in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes

· Identifies bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience

· Opens bugs based on issues found during testing and troubleshooting

· Contributes to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed

· Documents test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle

· Provides feedback on, uses, and updates documentation on user stories and work items

· Contribute to test automation scripts

· Other job duties assigned by your manager

Knowledge, Skills and Abilities:

· Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions

· Ability to manage a broad range of deliverables in an ever-changing environment

· Ability to comprehend documentation clearly and effectively

· Ability to work effectively in a team environment

· Excellent verbal and written communication skills

· Analytical - technical aptitude for developing automation


· College degree preferred

· Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy

· Strong time management and organizational skills

· An inherent drive to solve problems, collaborate with others and mentor team members

· Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations

· Basic understanding of OOP coding concepts

· Knowledge of Insurance Industry

· Experience with CA Agile (Rally), SAFe, qTest

· Excellent English and French writing and grammar skills

Additional Requirements and Details:

· Travel required up to 10% of the time.

· Located and working from an office location.

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • AWS (Amazon Web Services)Services

What are Vertafore Perks + Benefits

Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
President's club
Employee awards
Remote work program
Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like while using our offices as a place for collaboration, community, and team buildin
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental insurance
Our dental plan covers $1500 of expenses per person.
Vision insurance
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health insurance
Vertafore offers three different health plans to meet the needs of our employees.
Life insurance
Pet insurance
We offer a Pet Insurance plan through Nationwide.
Wellness programs
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental health benefits
Financial & Retirement
401(K) matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
Every year on the second Friday in April, our company shuts down for "Refresh & Recharge Day." It's a day to unplug and get back to what you love outside of work.
Office Perks
Commuter benefits
Company-sponsored outings
Vertafore hosts company outings annually.
Free snacks and drinks
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some meals provided
We provide free breakfast on Mondays and Fridays.
Company-sponsored happy hours
Recreational clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home-office stipend for remote employees
Onsite gym
Professional Development
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available
Personal development training

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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