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Position Location
Remote Type
RemoteOffice Location (if not fully remote):
n/aJob Description
As a Purchase Clearing Coordinator, you serve as the definitive liaison between internal departments and external investors. Your mission is to ensure every loan meets rigorous quality standards, resolving complex deficiencies to facilitate a seamless purchase. You are the final guardian of the loan file, utilizing deep industry knowledge to protect the company’s warehouse lines and maintain investor trust.
Essential Responsibilities:
Strategic Liaison: Act as the primary point of contact between third-party investors and internal partners to resolve "suspense" items and prevent loan aging.
Pipeline Management: Independently manage a fluctuating pipeline across diverse product types (FHA, VA, USDA, Conventional, Jumbo, and HFA).
Deficiency Resolution: Critically analyze audit findings for accuracy. Use industry resources (AllRegs, Investor Guidelines) to determine the most efficient path to file purchase.
Curative Tracking: Proactively hunt down missing documentation, rebuttals, and clarifications. Track progress meticulously until the loan is cleared and purchased.
Communication Excellence: Provide "top-tier" service via phone and email, offering clear guidance to internal teams on how to rectify loan deficiencies.
Systems Management: Maintain real-time accuracy in Encompass and proprietary systems, ensuring all notes and uploads meet compliance and audit standards.
Risk Escalation: Identify and escalate high-priority issues to leadership to mitigate financial risk.
What You Bring:
Industry Expertise: 5+ years of experience in mortgage operations (specifically Purchase Clearing, Suspense, or Post-Closing).
Technical Knowledge: A solid understanding of the "Life of a Loan" post-funding, including State Housing Finance Agency (HFA) and warehouse bank guidelines.
Problem-Solving DNA: The ability to interpret complex data, identify and address deficiencies, and find solutions under tight deadlines.
Relationship Management: A proven track record of maintaining professional, productive relationships with investors and borrowers while handling sensitive data.
Position Details:
Role Type: Contract
Location: Hybrid (Ability to work remotely with scheduled in-office time; requires reliable high-speed internet and a quiet workspace).
Schedule: Must be able to meet strict Service Level Agreements (SLAs) and project deadlines.
Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.
Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.
Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.
We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.
View our E-Verify and Right to Work notices HERE.
Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.
Top Skills
What We Do
Founded in April 1996, Fairway Independent Mortgage Corporation employs over 10,000+ employees in over 345+ branches nationwide.
At Fairway, customer service is a way of life. Not only are we dedicated to finding the best rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and guiding customers through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.
