Public Sector - Payments- Industry Solutions Executive Director

Posted 10 Days Ago
Be an Early Applicant
4 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead consultative solutioning for public sector payments and treasury clients, partnering with Sales and Product to design tailored strategies, drive adoption, manage complex sales cycles, gather customer feedback, and inform product roadmaps while supporting account planning and training.
Summary Generated by Built In

Play a crucial role by leveraging your deep industry knowledge to craft unparalleled strategies and solutions, while using your insights to shape innovations and cultivate success.

As an Industry Solutions Director in the Public Sector Product Team, you leverage deep industry and product expertise to deliver tailored solutions for prospects and clients. You partner closely with Sales to define, configure, and execute complex solutions for key client relationships and strategic opportunities. Using a consultative approach, you engage Public Sector decision-makers to address business challenges and drive meaningful outcomes. You serve as a trusted advisor, differentiating the firm’s offerings through your knowledge of treasury, payments, and industry-specific capabilities. In this role, you act as the voice of the customer by identifying client needs and translating feedback into actionable insights for Product teams to shape the strategic roadmap.


Job responsibilities

  • Partner with clients in consulting engagements to assess current processes, challenges, and strategic priorities, delivering tailored treasury and product solutions
  • Leverage deep industry and product expertise to design, develop, and continuously refine strategies and solutions for complex clients and prospects, in close collaboration with Banking and Treasury Officers
  • Lead solutioning and drive adoption of existing and emerging client-facing products by defining and configuring optimal solutions aligned to client needs and objectives
  • Serve as a subject matter expert across a defined set of capabilities, providing insights on market trends, client demands, and industry developments, while contributing to thought leadership
  • Collaborate with Sales on account planning, pricing, and pipeline management, while supporting team upskilling through training and development of product collateral
  • Engage directly with client teams to understand pain points, refine solutions, and communicate actionable feedback to Product teams to inform the strategic roadmap
  • Partner with internal stakeholders and external vendors to enhance product offerings and drive scalable, repeatable solutions across Payments and Global Public Sector Banking

Required qualifications, capabilities, and skills

  • 8+ years of experience solutioning within a specific industry or across a broad suite of related products
  • Proven experience working with complex clients to design and deliver tailored strategies using a consultative sales approach
  • Demonstrated ability to develop, strengthen, and maintain client relationships
  • Strong track record of delivering value within highly matrixed and complex organizations
  • Extensive experience managing full sales cycles and engaging clients throughout the process
  • Ability to adapt and customize preconfigured solutions to address complex business needs
  • Prior experience navigating and succeeding in highly matrixed environments

Preferred qualifications, capabilities, and skills

  • Practitioner experience or consulting background with the respective industry covered
  • Multilingual written and verbal proficiency, preferred
A Government Security Clearance is required for this position. This includes, but is not limited to:
  • Fingerprints
  • Credit Check 
  • Employment History 
  • Tax Filing History (possibly)
  • References (possibly) 
  • Proof of U.S. Legal Permanent Residence

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 8+ years of experience solutioning within an industry or related products
  • Proven experience designing and delivering tailored strategies using a consultative sales approach
  • Demonstrated ability to develop, strengthen, and maintain client relationships
  • Extensive experience managing full sales cycles and engaging clients throughout the process
  • Deep knowledge of treasury, payments, and industry-specific capabilities
  • Ability to adapt and customize preconfigured solutions to address complex business needs
  • Proven success operating within highly matrixed and complex organizations
  • Government security clearance required (background checks, fingerprints, credit check, employment and tax history; proof of U.S. Legal Permanent Residence)
  • Practitioner experience or consulting background in the industry covered
  • Multilingual written and verbal proficiency

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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