Lake of the Pines Homeowners Association (LOP) is accepting applications for the position of a Part-Time/On-call Public Safety Patrol Officer. Hours include evenings, overnights, weekends, and holidays and this is a 24-hour operation, 365 days a year. The Department is never closed. Shifts include 10-hour shifts and or part-time 4.5 hours shifts, based on business need.
Lake of the Pines is a 2,000-home gated private community located in the foothills of Northern California between the towns of Auburn and Grass Valley. Among its numerous amenities, the community boasts of a 230-acre private lake and a 19-hole golf course. This is a Part Time/On Call position with a salary range of $19.88-22.61. Part-time employees receive facility use privileges including discounted golf, swimming pool, beaches, parks, tennis, and discounted meals. Sick leave offered following applicable waiting period. Pre-employment background check required following conditional offer of employment.
Duties and Responsibilities:
- Enforcing LOP rules and regulations, Health and Safety Statutes, and other regulations deemed necessary.
- Ability to diffuse conflict through conversation.
- Controlling access to all of the private gated community.
- Logging in contractors, renters, complaints, keys, bank runs, sewer pump problems, and any unusual circumstances, contact involved parties and authorities when needed.
- Patrolling Private gated community by vehicle and boat.
- Issuing citations per the rules and regulations of LOP.
- Dispatching Patrol Officers to any incoming calls and reports.
- Making entries in daily security department roster: record, in chronological order, significant or noteworthy events/incidents.
- Monitoring all incoming traffic and Police/Fire Scanner Traffic.
- Documenting activities in accordance with specified Association and security department policies.
- Being cognitive and aware of all ongoing activities related to LOP Association.
- When incidents of crimes or accidents occur, assist, protect and investigate activity scene, reporting all information/data. Investigating and submitting reports.
- Being able to perform any task, duty, or assignment within security department as directed.
- Answering high volume of phone calls with customer service-oriented demeanor at all times.
- Able to multitask including typing at the computer, talking on the phone, allowing sponsored guests into the community all at the same time without errors.
- MUST be able and willing to work evening, overnight and holidays shifts with positive and teamwork attitude! All shifts are 10-hour shifts. 4th of July is a mandatory 12 hour shifts for all team members.
- May also be assigned other duties as needed.
Requirements:
- High School Diploma or general education degree (GED)
- Current PSO (Proprietary Private Security Officer) license required at time of employment; training may be provided, if available.
- Valid California Driver’s License and clean driving record
- CPR/First Aid/AED certified required.
- Customer Service experience with ability to type, answer phones, multi-task in an office-type environment required to be proficient in the guard gate at the entrance of the community.
- At least 2 years' experience in security or public safety desired; patrol experience preferred for patrol positions only.
- Language Skills: Ability to read and comprehend simple instructions and memos. Ability to write simple correspondence and employ common sense/good judgment in report writing. Ability to effectively present information in one-on-one and small group situations to Association members and public and governmental agencies. Ability to type and spell accurately. Ability to communicate effectively and appropriately with members, guests, and co-workers with a happy, and customer service-oriented attitude and focus.
- Reasoning Ability: Ability to solve practical problems.
- Able to approach or respond to the public with professionalism and emphasis on de-escalation.
Skills Required
- High school diploma or GED
- Current PSO (Proprietary Private Security Officer) license at time of employment
- Valid California driver’s license with clean driving record
- CPR/First Aid/AED certification
- Customer service experience; ability to type, answer phones, and multi-task in an office/guard gate environment
- Able and willing to work evenings, overnights, weekends, holidays, 10-hour shifts (4th of July 12-hour mandatory)
- Pre-employment background check following conditional offer
- Ability to patrol by vehicle and boat and perform patrol duties
- Ability to read, write, and produce clear incident reports; basic correspondence and typing accuracy
- Ability to professionally engage public with emphasis on de-escalation and sound judgment
- At least 2 years' experience in security or public safety (desired)
- Patrol experience preferred for patrol positions
What We Do
The Lake of the Pines Association is a nonprofit mutual benefit corporation that governs and manages the Lake of the Pines gated community in Auburn, California. Its primary mission is to maintain, repair, and replace common area property for 2,013 lots. The association provides its members with a wide array of amenities, including lake access, a golf course, dining facilities, and various social and recreational clubs.
