ABOUT THE ROLE
Peloton’s Content Department - comprising our Production, Studio Operations, and Instructor teams - works 365 days a year to deliver a broad offering of highly engaging subscription content to our members. We are a highly collaborative, fast paced department that focuses on evolving our innovative programming. We are looking for a Studio Hardware Technician to support our Facilities and Tech Manager in ensuring that our studio facilities, where our Peloton classes are filmed, are managed and maintained to the highest standards, with a strong focus on the maintenance of studio bikes, treads and rows with health and safety for our Riders as a top priority.
YOUR DAILY IMPACT AT PELOTON
- Support the Facilities, stagehands and MOD with studio operations and maintenance of all studio facilities
- Assist with ensuring the best possible Member experience
- Assist with the maintenance and orders of all Peloton-related hardware equipment, such as bikes, spare parts, replacement bikes, bike shoes, and all associated inventories
- Assist with maintaining bike conditions and carrying out bike repairs and adjustments before, during, and after classes
- Be responsible for the onboarding and training of other Studio staff around all studio hardware procedures
- Act as the main liaison between Studio and Field Operations teams, ensuring that lines of communication remain strong and new developments relating to hardware are shared between teams
- Act as the main liaison with US Content team Hardware Technicians around wider best practices
- Assist with Health and Safety compliance procedures
- Assist with updating inspection logs, tracking sheets, and paperwork as necessary
- Assist with maintaining the cleanliness of the studio and all its facilities
- Assist Management/Production teams with daily tasks and projects
- Work alongside class Instructors to ensure a successful overall class experience
- Possess and enthusiastically communicate knowledge of Client's products and brand image
YOU BRING TO PELOTON
- Experience of working in a fitness or gym environment will be beneficial
- Ability to demonstrate proficiency with hardware and equipment maintenance
- Must be open to shift patterns, including some evening and weekend work on a rotating basis
- Must have customer service skills and exhibit enthusiasm for Peloton Bikes and our production studio
- Must have the ability to prioritize and multi-task within a fast-paced environment
- Must have excellent interpersonal skills and be able to work with a wide range of personalities
- An interest in fitness
- Ability to use Google Drive and Google Sheets
#LI-CG1
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more!
Base Salary Range
$30—$30 USD
ABOUT PELOTON:
Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [email protected]
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
What the Team is Saying
What We Do
Peloton is the largest interactive fitness platform in the world with a loyal community of more than 6.9 million Members.
Founded in 2012 and headquartered in New York City, Peloton uses technology and design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.
People often ask is what a Peloton actually is. It’s a cycling term for a pack that works together to fight the wind—and that's exactly what we do every day. We are a vertically integrated company comprised of team players working together across hardware, software, content, retail, apparel, music, logistics, and more. If you ask what unites and drives us, it’s our unwavering ambition to make a positive impact – for our members, for our communities, for our business, and for each other.
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Peloton Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Hybrid Working Policy requires team members in US office-based roles to be in the office every Tuesday, Wednesday and Thursday.
