Provider Enrollment (PE) Coordinator

Posted 11 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
12-12 Hourly
Entry level
Information Technology • Professional Services • Consulting
The Role
Provide coverage for Provider Enrollment scheduling; answer and route phone inquiries; assist providers with walkthroughs and outreach; balance assignments; respond to escalations; maintain HIPAA confidentiality; work overtime as needed; pass background and drug screen.
Summary Generated by Built In
Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

Provider Enrollment (PE) Coordinator
AUSTIN TX 78746
0-6 month(s
$12/hr on w2
1. Provide coverage for internal transfers to Provider Enrollment (PE) Coordinator Scheduling Line;
2. Interact professionally with providers and ancillary staff to provide appropriate and timely response for walkthrough and outreach requests;
2. Respond to phone inquiries in a prompt, courteous and concise manner and clearly document interaction;
3. Transfer callers as needed and/or appropriately route inquiries and concerns regarding provider enrollment and file maintenance for Texas State Health-Care Programs;
4. Meet individual performance standards;
5. Assign and balance daily PE Coordinator walkthrough and outreach assignments based on available resources;
6. Respond to escalations within the specified due dates;
7. Make recommendations to management to improve efficiency/effectiveness of current
8. Maintain strict confidentiality of information as dictated by current HIPAA requirements;
9. Flexibility to work overtime; 10. Perform other duties as assigned.

Additional Information

Must be able to pass a background and drug screen

Skills Required

  • Must be able to pass a background and drug screen
  • Maintain strict confidentiality in accordance with HIPAA
  • Flexibility to work overtime
  • Professional phone communication and customer service skills
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The Company
7,500 Employees
Year Founded: 1998

What We Do

BCforward is a global talent and technology solutions partner that helps organizations accelerate outcomes through people, platforms, and expertise. Founded in 1998, the company provides IT consulting and workforce fulfillment services to enterprise and public sector clients across various industries, including financial services, healthcare, government, and life sciences, focusing on digital transformation and strategic staffing solutions.

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