This role offers the opportunity to influence high-profile decisions, contribute to the evolution of digital wealth propositions, and deliver meaningful outcomes for customers.
As a Proposition Strategy Associate in the Proposition Strategy team, you will help shape customer-led proposition decisions by translating insights, evidence, and stakeholder input into clear recommendations. You will work closely with partners across Research, Analytics, Product, Risk, Legal, Compliance, and Operations to support proposition strategy and prioritisation.
Job Responsibilities
- Frame complex proposition challenges into clear problem statements, hypotheses, and decision options.
- Translate customer research and customer experience insights into actionable proposition recommendations.
- Build and maintain evidence repositories that capture insights, assumptions, confidence levels, and outstanding questions.
- Support prioritisation and planning activities by providing structured, customer-focused inputs.
- Partner with Legal, Compliance, Risk, Operations, and Product teams to assess the feasibility of proposition opportunities.
- Coordinate inputs from subject matter experts and align stakeholders around key assumptions and recommendations.
- Develop executive-ready presentations, business cases, and decision materials.
- Monitor competitor activity, market developments, and emerging trends relevant to proposition strategy.
- Assess external developments and identify implications for customers and proposition direction.
- Synthesise qualitative and quantitative inputs into clear narratives and recommendations.
- Contribute to a customer-centric culture by ensuring customer value remains central to decision-making.
Required Qualifications, Capabilities, and Skills
- Experience in proposition strategy, customer insights, product strategy, consulting, or a related discipline within financial services, fintech, or another regulated industry.
- Demonstrated ability to use customer research, behavioural insights, or customer data to inform business decisions.
- Strong analytical and problem-solving skills with the ability to structure ambiguous challenges.
- Ability to synthesise complex information into clear and compelling recommendations.
- Advanced PowerPoint skills and the ability to create executive-level presentations.
- Strong Excel and data-analysis capabilities.
- Excellent written and verbal communication skills with experience engaging senior stakeholders.
- Proven ability to collaborate effectively across multiple functions and disciplines.
- Strong organisational skills with the ability to manage multiple priorities.
- Ability to operate effectively in a regulated environment while balancing customer, commercial, and risk considerations.
Preferred Qualifications, Capabilities, and Skills
- Experience in wealth management, investing, savings, or broader financial services propositions.
- Familiarity with customer experience, design thinking, or proposition-development methodologies.
- Experience working with research, analytics, or customer experience teams.
- Knowledge of competitor analysis, market intelligence, or strategic planning.
- Experience using business intelligence tools for analysis and reporting.
- Familiarity with SQL or similar data-querying tools.
- Experience preparing strategy materials for executive-level audiences.
Skills Required
- Experience in proposition strategy, customer insights, product strategy, consulting, or a related discipline within financial services, fintech, or another regulated industry.
- Demonstrated ability to use customer research, behavioural insights, or customer data to inform business decisions.
- Strong analytical and problem-solving skills with the ability to structure ambiguous challenges.
- Ability to synthesise complex information into clear and compelling recommendations.
- Advanced PowerPoint skills and the ability to create executive-level presentations.
- Strong Excel and data-analysis capabilities.
- Excellent written and verbal communication skills with experience engaging senior stakeholders.
- Proven ability to collaborate effectively across multiple functions and disciplines.
- Strong organisational skills with the ability to manage multiple priorities.
- Ability to operate effectively in a regulated environment while balancing customer, commercial, and risk considerations.
- Experience in wealth management, investing, savings, or broader financial services propositions.
- Familiarity with customer experience, design thinking, or proposition-development methodologies.
- Experience working with research, analytics, or customer experience teams.
- Knowledge of competitor analysis, market intelligence, or strategic planning.
- Experience using business intelligence tools for analysis and reporting.
- Familiarity with SQL or similar data-querying tools.
- Experience preparing strategy materials for executive-level audiences.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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