Proposals and Contracts Process Lead

Posted 2 Days Ago
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8 Locations
In-Office or Remote
Expert/Leader
Healthtech • Professional Services
The Role
Lead global proposals and contracts capability for clinical development services: own standards, templates, governance, training, KPI reporting, and Salesforce/CRM processes. Provide commercial support on complex proposals, budgets, contracts, and change orders while driving continuous improvement and cross-unit collaboration.
Summary Generated by Built In

TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.

Join Our Team as a Proposals and Contracts Process Lead.

About this role

As part of our team you will working alongside passionate and innovative professionals to ensure our customers achieve their goals.
The Proposals & Contracts Process Lead is responsible for developing and leading TFS's global proposals and contracts capability across Clinical Development Services. This role combines capability ownership, governance, process excellence, training, Salesforce/CRM expertise, and senior commercial support for strategic proposals, contracts, budgets, and change orders.

Key Responsibilities: 

  • Serve as the global Subject Matter Expert for proposals, contracts, budgets, and change orders.

  • Develop and maintain global standards, templates, tools, governance frameworks, and best practices.

  • Lead training, onboarding, competency development, and knowledge-sharing initiatives.

  • Drive quality oversight, KPI reporting, and continuous improvement across Business Units.

  • Act as the Salesforce/CRM process lead, supporting adoption, data quality, and process improvements.

  • Provide senior commercial support on complex proposals, contract negotiations, and strategic customer opportunities.

Qualifications: 

  • 10+ years of experience in proposals, contracts, budgeting, and commercial operations within a CRO environment.

  • Proven experience developing global proposal and contract standards, processes, and governance frameworks.

  • Experience designing and delivering training programs, competency frameworks, and process improvement initiatives.

  • Extensive experience preparing budgets, proposals, contracts, and change orders for clients and vendors.

  • Experience supporting proposals within Ophthalmology, Oncology, Internal Medicine, and/or Dermatology.

  • Strong communication, stakeholder management, and organizational skills with experience working across global teams.

What We Offer

We provide a competitive compensation package, comprehensive benefits and the opportunity for personal and professional growth in a rewarding environment. You’ll be joining a team that values collaboration, innovation, and making a difference in the lives of patients

A Bit More About Us

Our journey began over 30 years ago in Sweden, in the city of Lund. As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working towards a healthier future. Bringing together over 600 professionals, TFS delivers tailored clinical research services in more than 50 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology and Ophthalmology.

Our core values of Trust, Quality, Passion, Flexibility, and Sustainability are our guiding light serving as the framework for decision-making at all levels of the organization. They assist us in attracting and retaining valuable talent who share our sentiments, resulting in high employee engagement and satisfaction. By aligning on these fundamental values, we cultivate a unified force, geared towards innovation and excellence. This collective effort propels us towards our shared goal and fosters a culture of mutual respect and collaboration. 

Together we make a difference.

Skills Required

  • 10+ years of experience in proposals, contracts, budgeting, and commercial operations within a CRO environment
  • Proven experience developing global proposal and contract standards, processes, and governance frameworks
  • Experience designing and delivering training programs, competency frameworks, and process improvement initiatives
  • Extensive experience preparing budgets, proposals, contracts, and change orders for clients and vendors
  • Experience supporting proposals within Ophthalmology, Oncology, Internal Medicine, and/or Dermatology
  • Strong communication, stakeholder management, and organizational skills with experience working across global teams
  • Salesforce/CRM process leadership, adoption, and data quality support
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The Company
700 Employees
Year Founded: 1996

What We Do

TFS HealthScience is a global, mid-sized contract research organization (CRO) founded in Sweden. It partners with biotechnology and pharmaceutical companies across the full clinical development lifecycle, providing full-service clinical development, project-based support, strategic resourcing, and Functional Service Provider (FSP) solutions. With teams and strategic partners spanning more than 50 countries, TFS supports specialized therapeutic programs and works to advance treatments and improve patient outcomes.

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