At Lazarus, we build foundation models to help people solve the world's toughest problems. Enterprise and government clients use our APIs to power products and workflows that keep humans focused on what we do best. We're a venture-backed team headquartered downtown Boston, MA and we share a passion for innovation, growth, and a commitment to the responsible use of AI.
Job Overview
We are seeking a prompt engineer to join our team with a focus on prompts and use cases for customers in the APAC region. In this role, you will collaborate closely with cross-functional team members to create valuable prompting collateral and support the adoption of our products.
Security Clearance: This role requires eligibility for U.S. security clearance based on current or future interactions with domestic and foreign governments.
Responsibilities
Prompt development:
- Serve as the primary point of contact for prompting efforts related to APAC customers and prospects.
- Develop and/or advise on prompts for customers in additional verticals as needed.
- Work with sales, customer solutions, and other engineers to conceptualize, draft, and refine prompts.
- Conceptualize and generate prompts across diverse subjects and strategies, ranging from document extraction to agentic reasoning and decisioning, using a variety of styles and contexts.
- Conduct testing and refinement of prompts, iteratively optimizing by using data-driven decisions to meet or exceed customer expectations for performance.
- Develop a deep understanding of the capabilities and limitations of our products, using this knowledge to design prompts that produce desired outputs.
- Collaborate with cross-functional teams, including researchers, engineers, and product managers, to align prompt strategies with broader development goals.
- Stay updated on industry trends, AI advancements, and user preferences to continuously refine and evolve prompt strategies.
Customer enablement:
- Collaborate with external partners, customers, and users to gather insights and feedback that inform prompt development strategies.
- Directly troubleshoot underperforming prompts with customers and prospects.
- Lead training and info sessions for customers.
- Create and/or contribute to prompt enablement resources for internal and external users.
- Occasional travel to customer locations or conferences in support of sales’ and customer solutions’ efforts.
Requirements
- Must be a native Japanese or traditional Mandarin speaker with full working proficiency reading and writing.
- Bachelor’s degree (or equivalent experience) in a relevant field.
- Active security clearance or eligibility to obtain security clearance.
- 5+ years of experience in a customer-facing role.
- Available for video conferences with customers across North American and Asian time zones, including occasional evening calls as needed.
- An understanding of generative AI principles, natural language processing, and user-centered design with an interest in applying these concepts to practical solutions.
- Exceptional understanding of language nuances, cultural contexts, and communication dynamics.
- Excellent communication and collaboration skills, with the ability to work effectively across multidisciplinary teams.
- Data-driven mindset, comfortable using analytics tools to analyze user interactions and adjust prompt strategies accordingly.
- Strategic thinking and the ability to align prompt strategies with broader company objectives, with focus on solutions and outcomes aligned with the customer.
- Strong organizational skills with the ability to manage multiple projects and deadlines in a fast-paced environment.
Nice-to-haves
- Experience with Python.
- Experience working with and analyzing large data sets.
Benefits
- Comprehensive benefits package, including health insurance, dental insurance, and vision insurance, and access to a 401k
- Remote work environment
- Opportunities for growth and professional development
- Access to cutting-edge technology and resources for research and development
- Compensation (commensurate with experience): $130,000 - $150,000 (base salary) + bonus + equity
Lazarus AI is an equal opportunity employer. We are committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. We do not tolerate discrimination or harassment of any kind. This applies to every aspect of employment at Lazarus, including, but not limited to, employment, training, promotion, demotion, transfer, leaves of absence and termination.
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What We Do
Lazarus applies artificial intelligence and computer vision to develop products and custom solutions to optimize processes. Organizations leverage our APIs to get data out of PDFs to where it needs to be, faster and more accurately than ever before: RikAI is a large language model that extracts data from any document without training. Regardless of type, format, or language, our advanced document understanding API can contextualize information, analyze layouts, and find answers to natural language questions across any number of documents. Industries from insurance through to legal are using RikAI to use their documents intuitively. Upload any document and ask almost any question to get the correct answer without training. To improve results, instead of increasing a “training set”, rewrite questions until they consistently yield the best results. Lazarus Forms is a general data extraction API that makes cluttered, unstructured PDFs as usable as any JSON. Our form extractor pulls entities, tables, and key value pairs from documents without example forms or training. Recognizing both handwritten and typed text, Lazarus Forms extracts more data and requires even less human intervention. We streamline data intake and transfer processes associated with various types of documents; claims forms, new patient intake, attending physician statements, adjuster reports, lab results, ACORDs, and anything that can fit in a PDF.
