Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.
Job Skills & Qualifications
Required
- High school diploma or equivalent
- Reliable transportation
- Attention to details
- Strong interpersonal skills
Preferred
- Ability multitask and perform in a fast-paced environment
- Previous customer service experience
No experience required, however backgrounds in the following are preferred: customer service, CSR, CRM, new business, business acquisition, restaurant, hospitality, bartender, bartending, waiter, waitress, management, retail, retail sales, sales experience, inside sales, outside sales, outgoing, event marketing, event coordinator, brand marketing, brand management, promotions, event promotions, public relations, PR, hiring, recruitment, training, employee training, professional coaching, mentoring, coaching, sports, athletics, teaching, fitness, personal trainer, marketing communications, communication skills, charity, fundraising, nonprofit, donor acquisition, customer acquisition, help desk, concierge, valet, hotel, delivery driver, entrepreneur, entrepreneurship, business administration, business development, food service, grocery, deli, assistant, student caller, alumni relations, sorority, fraternity, leadership, public speaking, project management, campaign management, campaign development, canvassing, B2B sales, B2C sales, lead generation
Job DescriptionJob Skills & Qualifications
Required
- High school diploma or equivalent
- Reliable transportation
- Attention to details
- Strong interpersonal skills
Preferred
- Ability multitask and perform in a fast-paced environment
- Previous customer service experience
Job Responsibilities
- Interact with customers by meeting with customers in person and delivering face-to-face presentations to new business prospects as needed.
- Meet weekly, monthly and annual goals for call volume, customer satisfaction, sales and rapid response times.
- Analyze and set personal and departmental performance goals designed to improve customer satisfaction. Assist management in coming up with attractive incentives and rewards for superior performance.
- Participate in weekly interdepartmental meetings and prepare to report on any customer issues that came up during the week.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- High school diploma or equivalent
- Reliable transportation
- Attention to details
- Strong interpersonal skills
- Ability to multitask and perform in a fast-paced environment
- Previous customer service experience
- Relevant backgrounds (customer service, sales, hospitality, event marketing, fundraising, retail, etc.)
What We Do
Charity Advertising and Marketing Partners is a direct marketing and fundraising firm specializing in donor acquisition and retention for large companies and non-profit organizations. The company focuses on face-to-face interactions to secure donations that support international programs fighting poverty and educating children, while also helping for-profit clients improve their market share and brand awareness through strategic advertising and marketing solutions.
