Alliant Credit Union

We set the standard for simple and rewarding digital banking.

Hybrid

View Profile

Jobs//Hybrid//Northwest Suburbs//Project Mgmt//

Sr. Manager, Enterprise Technology Platforms & Services

Sorry, this job was removed at 1:08 p.m. (CST) on Monday, April 18, 2022

View 4717 Jobs

Find out who's hiring in Chicago, IL.

See all Project Mgmt jobs in Chicago, IL

View 4717 Jobs

Apply

By clicking Apply Now you agree to share your profile information with the hiring company.

What will your day look like?

You will be responsible for the strategy, maintenance, and deployment of enterprise application platforms and services. This includes proactive monitoring, integrated workflows, design / architecture documents, processes, procedures, data feeds, service & support hand-off documentation, and identifying compatibility issues with existing applications. With their application management expertise and strong technical understanding, they will apply their knowledge and creatively to address unique / ambiguous situations in order to find solutions to multiple, interdependent, complex problems. They will define requirements to meet the needs of the business and deliver an outstanding user / member experience. This individual provides management, stakeholders, internal, and external business partners with the necessary leadership, guidance and advice to ensure the delivery of enterprise applications into production, and at the same time meeting agreed to service level agreements (SLAs) and acceptance criteria. Sr. Manager, Enterprise Technology Platforms and Services will strive to build and maintain working relationships with team members, vendors, stakeholders and other internal business partners. Resources to do the job require a comprehensive knowledge and extensive experience of product management and integration as well as knowledge of Credit Union policies and procedures. General guidance and direction are received from the Vice President of Information Technology.

Responsibilities

Do you see yourself doing this?

Responsible for managing multiple, complex enterprise level infrastructure and software implementations as it relates to defined business projects and requirements
Plans, prioritizes and delivers solutions that represent the best value technology spend while observing technology governance within prescribed limits
Acts as a platform or application owner
Manages the end to end development process to ensure that the right solutions are delivered and addresses any operational concerns once in production
Delivers on time and on budget and adheres to required standards
Develops an expert understanding of business challenges
Understands & resolves the most complex technology issues/challenges
Works with senior leaders to identify, develop and execute recommendations for short- and long-term strategic directions/opportunities in support of the achievement of the business plan objectives and overall results
Develops the business case by identifying needs, analyzing potential options and assessing expected return on investment
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators
Defines business requirements for analytics & reporting to ensure data insights inform business decision making
Monitors and tracks performance, and addresses any issues
Reviews, approves, and provides technical expert guidance on the Operational Vision (or business case) and application architecture
Creates proper planning process (e.g., development of a pandemic plan and development of a Business Continuity Plan) to ensure performance, availability, and problem recovery of platform applications in achieving the agreed Service Level Agreements (SLAs)
Ensures ongoing viability of technology platform assets
Identifies opportunities and provides recommendations by communicating complex technical strategies and design to senior leaders
Provides informed and considered recommendations & solutions to complex technical issues to improve productivity and profitability of technology platform
Assesses value of potential work and understands all work included in the annual plan
Evaluates external vendor offerings and selects cost-effective service providers who will deliver

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

Where permitted by applicable law, successful applicants to this position must either have received or be willing to receive the COVID-19 vaccination by date of hire to be considered (proof of vaccination is required), or be willing to submit a negative COVID-19 test result in advance of each visit to an Alliant facility.

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Bachelor’s degree, required, and you have:

Minimum five to seven years relevant experience
PMP certification desired
Detail oriented and delivery focused
Financial services experience a plus
Experienced in delivering technical projects in a cross-region, multi-time zone environment
Experience with SDLC with knowledge of RAD and SCRUM/Agile
Experience implementing new networking and server hardware platforms
Experience in turning business requirements into technical requirements
Effective organizational, analytical and problem solving skills required
Excellent relationship management and customer service skills
Be self-motivated and able to deliver to strict schedules, as well as work with and incorporate input from other areas
Ability to communicate and present to all levels of an organization
Sound knowledge of Microsoft Office Products
Knowledge of technical/business environment and processes
Understand functional aspects and technical behavior of the underlying operating system, development environment, and deployment practices
Seasoned expert with extensive industry knowledge
Technical leader viewed as a thought leader for innovation
Verbal & written communication skills - Expert
Analytical and problem-solving skills - Expert
Influence skills - Expert
Collaboration & team skills; with a focus on cross-group collaboration- Expert
Able to manage ambiguity

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

Competitive medical, dental, and free vision benefits
Competitive compensation plan
Contributions towards gym memberships
Generous PTO and banking holidays off

Apply Now

By clicking Apply Now you agree to share your profile information with the hiring company.

Email For Later

loading ...

Emailed

By clicking Apply Now you agree to share your profile information with the hiring company.

Calli Cardillo

Director, Technical Strategy & Portfolio Management

PUTTING PEOPLE FIRST

Propelling product forward through teamwork

Cardillo oversees enterprise execution for digital products at Alliant. To this end, her team has been rapidly growing and building out new processes and changes to products designed to enhance customer experience. She credits her team with being her number one asset in approaching these goals. “Happiness in teams leads to top output,” Cardillo said. To encourage a happy and healthy team environment, they align on individual development plans. Employees are encouraged to join ERGs, explore their strengths and pursue training and certification programs.

I feel genuinely supported by the team I work with. It is so rewarding to celebrate successes as a team when you can directly see and feel the impact from how hard everyone is working.

Crystal Luna

Director, Banking Operations

EMPOWERING EMPLOYEES

Inviting contributors to take the lead

Since joining Alliant in 2006, Luna has experienced the company’s focus on professional development first hand, advancing through several roles into a senior leadership position. “My approach to leadership has always been to take my team along for the ride,” Luna said, noting that she celebrates the successes of direct reports that move into managerial positions. As the founder of EMPOWER, Alliant’s Black professionals ERG, Luna is committed to creating leadership opportunities for a diverse workforce and ensuring the company is an equitable and inclusive place that elevates its employees.

I take a supportive role and allow my team members to take the lead. This showcases their talents to others in the organization and gives them the confidence to take on bigger roles and responsibilities.

Sean Briscoe

Director, Credit Product Strategy & Analytics

PRODUCING FINANCIAL WELLBEING

Developing tech in service of people

Briscoe was initially excited to join Alliant for two reasons: its forward-thinking digital-first approach to lending and its commitment to serving members as a nonprofit organization. His team recently set its sights on improving Alliant’s flagship Visa Cashback Signature Card, working with product, marketing, compliance and technology teams to enhance member experience. “We continue to find new opportunities for growth and new ways to serve our members,” Briscoe said. “The team at Alliant is engaged, energized, self-motivated and always member-focused.”

Everything I do helps improve the financial lives of our members, and each one of my ideas is heard and taken seriously.

What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Culture

Volunteer in local community

Alliant offers 8 hours of paid volunteer time benefit for all employees.

Partners with nonprofits

To execute on our mission of Bridging the Digital Divide, Alliant has partnered with PCs for People, Connected Nation, DiGiTunity and the National Digital Inclusion Alliance.

Open door policy

OKR operational model

Team based strategic planning

Employee resource groups

Hybrid work model

In-person all-hands meetings

Summer hours

Employee awards

Flexible work schedule

Alliant provides employees with a flexible work schedule that includes Flexible start and end times.

Remote work program

Since the pandemic began, all non-essential job functions have been remote 100%.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.

Diversity manifesto

Diversity employee resource groups

Alliant supports employee resource groups. At this time, employees created INCLUDE, a women's resource group and ALL, an LGBTQ+ employee resource group, and EMPOWER black employees' resource group.

Hiring practices that promote diversity

At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Alliant employees can contribute up to $2,750 annually to their Health Care FSA and $5,000 to their dependent care FSA.

Disability insurance

Company provides Short Term Disability benefit payable for up to 13 weeks as well as Long Term Disability insurance that covers 66.67% of your monthly earnings up to $10,000 monthly maximum payout.

Dental insurance

Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%

Vision insurance

Alliant offers free vision benefits to its employees and their dependents. The vision benefits plan covers 100% for annual eye exams after a $10 copay and $150 for glasses and contacts.

Health insurance

Alliant provides a choice of two medical plans. If you elect a medical plan, you are automatically enrolled in an HSA where Alliant contributes funds to help you pay for your out-of-pocket expenses.

Life insurance

Basic Life insurance and Accidental Death & Dismemberment is equal to 1 times an employee's annual salary. Employees can also purchase Voluntary Life insurance for themselves and their dependents.

Pet insurance

Our pet insurance policy covers up to %90 of out of pocket expenses.

Wellness programs

With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.

Team workouts

Through Calm application

Mental health benefits

Alliant employees get free access to ComPsych, Calm and myStrength apps and services.

Transgender health care benefits

Financial & Retirement

401(K)

Alliant offers a 401(k) plan administered through Fidelity where employees can contribute up to 60% of eligible compensation to the annual IRS limit.

401(K) matching

We match 100% of contributions up to the first 5% of an employee's annual gross pay. eligible salary. You will be 100% vested in these contributions right away.

Performance bonus

In the last years, Alliant’s bonus payouts were above 100%.

Charitable contribution matching

The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $1,000 per person per calendar year.

Child Care & Parental Leave Benefits

Generous parental leave

We provide up to 6 weeks of parental leave for the primary and secondary caretakers.

Family medical leave

Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.

Adoption Assistance

Fertility benefits

Through our medical plan

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.

Paid volunteer time

Our employees receive 8 hours per year of paid volunteer time.

Paid holidays

Bereavement leave benefits

Office Perks

Commuter benefits

Employees can withhold up to $280 per month pre-tax for transit expenses and up to $280 per month pre-tax for parking expenses.

Company-sponsored outings

Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.

Free daily meals

We offer free lunch 3 days a week.

Free snacks and drinks

Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.

Some meals provided

Company-sponsored happy hours

Onsite office parking

Plenty of parking available.

Fitness stipend

Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.

Mother's room

Professional Development Benefits

Job training & conferences

Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.

Tuition reimbursement

We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.

Lunch and learns

Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.

Promote from within

Continuing education stipend

We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.

Online course subscriptions available

Paid industry certifications

Personal development training

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

View full list of perks + benefits

Photo Gallery