Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Charlotte, NC

Sr Agile Program Manager (STE) at Spectrum (Charlotte, NC)

| Charlotte, NC
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JOB SUMMARY
This role is responsible for managing one or more large complex agile release trains acting in the role of the Solutions Train Engineer (STE). Also able to manage complex enterprise-wide programs that are not executing within an Agile or SAFe Framework. Enables teams to successfully deliver and coaches team to adjust project scope, timing, and budgets as needed, based on the needs of the business. Resolves cross-functional issues across multiple organizations and ARTs. Facilitates planning sessions, other SAFe ceremonies, and any additional executive meetings required. Provides coaching for the agile release train or program team to improve the value delivery of the team over time. Requires extensive experience as an RTE, and is recognized as a subject matter expert in SAFe as well as in traditional program management.
MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Facilitates the overall program strategy, roadmap, backlog of features, and project plans if needed, potentially across a Solution Train or multiple agile release trains.
  • Ensures execution of delivery and guides the team to adjust project scope, timing, and budgets as needed, based on the needs of the business. May also coordinate with multiple RTEs and program managers to ensure large complex solution delivery.
  • Serves as a subject matter expert and mentor to other RTEs and STEs, scrum masters, product owners, project managers and product managers to educate and assist them with implementing processes and making improvement/changes.
  • Accountable for the execution of established SAFe or project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations. Accountable for facilitating planning sessions, guiding work efforts, reviewing integrated roadmaps and project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate.
  • Communicates with leadership and other stakeholders on program execution, direction and changes. Leads executive reviews and manages executive level issues.
  • Responsible for enabling teams to meet their commitments by helping to identify and resolve issues, and by making sure dependencies and risks are managed and resolved.
  • For traditional programs, responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements.
  • Responsible for tracking key milestones and recommending adjustments to the team.
  • Partners with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to work independently with no supervision and guidance
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to prioritize and organize effectively
  • Ability to define key performance indicators/metrics
  • Ability to effectively analyze and interpret data
  • Ability to show judgement and initiative to accomplish job duties
  • Ability to document, prepare, and deliver data-driven presentations
  • Ability to communicate with all levels of management and company personnel
  • Ability to influence internal and external key stakeholders and build consensus
  • Ability to make decisions and solve problems while working under pressure
  • Ability to develop strong working relationships with peers and project members
  • Expert mentoring and coaching skills in SAFe and agile frameworks
  • Expert RTE and scrum master ability
  • Expert ability to oversee and manage large, complex, diverse and strategic programs or solutions that impact the organization as a whole
  • Expert ability in implementing program and project plans and monitor progress, resource usage and quality
  • Expert level understanding and ability to manage complex program and project budgets
  • Expert level knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
  • Expert knowledge and experience with SAFe and agile tools
  • Effective facilitation skills for large groups of people in multiple locations

Required Education
Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience
Certifications in SAFe for Scrum Masters and SAFe for RTEs
Required Related Work Experience
3 years Prior Release Train Engineer Experience
1 year Prior experience as a Solutions Train Engineer
8+ years Scrum Master Experience
8+ years Project Management experience
10 years IT or Engineering work experience
Preferred Education
SAFe Program Consultant (SPC) Certification
PMP certification
Project Management certification or successful completion of a recognized project management curriculum
WORKING CONDITIONS
Office and Virtual Environment EGN707 307729 307729BR
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • AWS (Amazon Web Services)Frameworks
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • SprinklrAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • SmartsheetManagement

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.

Mary

GVP, Network Security Operations

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